Job Purpose: Communicate with customers via telephone and/or email in order to monitor the collection of funds owed to Kofax.
Key Responsibilities:
Make inquiries on customer payment status
Reconcile customer accounts
Track account details for non-payments, delayed payments or other irregularities
Resolve customer discrepancies
Adhere to company credit and collection standards and policies
Review orders for invoicing
Other Responsibilities:
Run credit reports
Validate order related information
Gather, scan, fax, and match documents
Prepare invoices for mailing
File papers
Key Performance Indicators:
Obtaining scheduled payment dates, prompt reconciliation of accounts, and participation in stimulating the prompt payment of invoices are key performance indicators.
Benötigte Fähigkeiten
Knowledge of accounts receivable
Knowledge of general accounting procedures
2-3 years accounts receivable or credit & collections experience
Other European languages a plus
Benötigte Erfahrung
Ability to organize and prioritize
Attention to detail and accuracy
Excellent IT user skills
Excellent customer service skills
Excellent communication and interpersonal skills
Ability to work effectively in a team environment, as well as independently
Bachelors degree and 2-3 years experience or 6+ years of related experience
