Unified Messaging Service Manager #138422Switzerland-Switzerland - Region Zurich-Zürich |   Full-time (FT) | Technology [IT] | 

Job ID

 138422Service and Delivery ManagementMultiple

We Offer

 

Credit Suisse is a leading global wealth manager with strong investment banking and asset management capabilities. Founded in 1856, Credit Suisse has expanded to be a global force employing over 45,000 people in 50 countries. With new leadership, a new strategy and a streamlined global organization, we are set for growth. We partner across businesses, divisions and regions to create innovative solutions to meet the needs of our clients—and to help our employees grow. It is a high priority for us to continually invest in our employees by providing ongoing opportunities for training, networking and mobility. Join us and let's shape the future of Credit Suisse together.

Credit Suisse is organized into five divisions, the Swiss Universal Bank, International Wealth Management, Global Markets, Investment Banking and Capital Markets and Asia Pacific. These business divisions are supported six central corporate functions including the Chief Financial Officer, Chief Operating Officer, Chief Risk Officer, Compliance and Regulatory Affairs, General Counsel and HR.

EUS Collaboration Services (EUS CS) is a critical global function within the division of the Global Chief Technology Officer (GCTO). EUS CS delivers critical services to the bank including voice, video, messaging, fax, social and retention services. Business productivity and end user collaboration is highly dependent on the efficient and effective use of the services offered by EUS CS.

We offer:

• You a global role in EUS Collaboration responsible for handling enterprise email, fax and social services for the bank


• Being part of a highly motivated and diverse team you are responsible for the strategy, delivery, quality, security, availability and cost of a service that enables the productivity and profitability of the firm


• You build and maintain positive relationships with senior members of the global Credit Suisse community as a partner in executing the firm’s strategy


• You work in a role with global reach, visibility and influence with trajectory for professional growth


• You get the opportunity to lead EUS into the cloud via Office365 adoption

 

You Offer

 

You offer:

• Global leadership skills with an affinity for building high performing teams


• Consistent record in building positive relationships with customers, staff, peers and vendor partners


• A contagious attitude of accountability that drives a service management mindset in the organization


• A curious and open mind with respect to requirements, solutions, workforce, styles and delivery


• Experience with transforming operating models of teams and building an agile culture


• A dedicated continuous improvement mindset that continuously solicits feedback from partners

*LI-CSJOB*

Mr. L. Anselment would be happy to receive your application. Please apply via our Career Portal.

 Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a high-reaching advantage in the global marketplace and drives our success.