Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Sales Generation:

 Meet personal and store sales goals

 Assist in the tracking, monitoring, and communication of business results

 Ensure an elevated level of sales and service is practiced by all associates; lead by example

 Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales

 Ensure all sales related policies and procedures are maintained

 Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff

 Maintain a keen interest in the fashion industry and market trends

Customer Service:

 Ensure all associates provide the highest level of customer service

 Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books

 Resolve all client problems and complaints quickly and effectively

 Assist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise).

Operations:

 Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management

 Support and assist in staff training in all areas of appropriate register usage and maintenance

 Understand and properly execute all management register functions

 Participate in inventories

 Understand and execute cash control procedures including: bank deposits, safe funds, petty cash

Merchandising/Visual:

 Assist in the implementation and maintenance of all merchandising/ visual directives

 Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times

 Ensure deliveries are properly processed in a timely manner

 Identify and communicate product concerns in a timely manner

 Communicate inventory needs to support the business goal

Human Resources:

 Assist in the recruitment, training and development of staff

 Assist in ensuring the integrity of payroll and the payroll process

 Continually evaluate the performance of each associate and provide constant feedback to ensure results

 Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary

 Support and provide follow-up for all training programs, seminars etc.

 Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times

We are an Equal Opportunity Employer M/D/F/V