Job Detail

Shift Leader Front Office (h/f)

Inseriert am: 26.08.2019

Hotel or Entity Mövenpick Hotel Lausanne




City


Lausanne


State


Vaud


Region/Country


Switzerland 

Nestled on the shores of Lake Geneva or Lake Léman as its otherwise known, is Mövenpick Hotel Lausanne, offering stunning views over the French Alps. Our 4star hotel near the centre of Lausanne is only a 45minute drive from Geneva Cointrin International Airport.



Best known for:

- 337 nonsmoking rooms, many with lake views On Lake Geneva, close to the centre of Lausanne

- Two restaurants and a bar

- Fitness area with a sauna

- 18 modular conference rooms and catering divisionDiscover the hotel


Contract



















Job Level

Job

Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 31-10-2019

Contact




Klotz Audrey


audrey.klotz@movenpick.com




+41 21 612 72 92


Skills




Level of Education


A level


Areas of study


Hospitality


Professional experiences


3 to 5 years


Languages essential


Burmese

English


Optional languages


German (Intermediate)


Essential and optional requirements


About you:

- Previous experience as Shift Leader or Receptionist (ready to take the next step)
- French and English (fluent) are mandatory for this role. Any other language will be an asset (German, Arabic, Russian,etc)
- Opera and/or TARS knowledge is a strong asset
- Dynamic
- Solution-oriented as well as initiative oriented
- Able to manage stress and prioritize tasks
- Ideally, you already have experience in properties of +100 rooms



  • Excel

  • TARS

  • Opéra












Key tasks

We are currently looking for a Front Office Shift Leader to join our dynamic and motivated team of 16 people in which Team Spirit is the keyowrd!

Your tasks will include:

- Check-in and check out
- Handling guests complaints
- Administrative tasks
- Reservations in evenings and on weekends
- Assuring the safety of guests and employees during the evening shift
- Managing a team of 10 receptionists and interns
- New bees coaching
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Details