Technical Services Manager
With more than 25 Brands Estée Lauder Companies are one of the worldwide leaders in producing and distributing Skin Care Products, Make-Up, Perfumes and Hair Care Products. Our modern distribution center in Lachen delivers to the travel retail market all over the world.
For this position we are looking for a motivated and experienced personality as a Technical Services Manager who will be the key link between the business and technical vendors/contractors. The incumbent negotiates and coordinates the supply of spare parts with external contractors/vendors and ensures that the service level required is perfectly fulfilled. Furthermore, the Technical Services Manager ensures a high and sustainable level to support the timely execution of the business based on defined demand and growth. Moreover, he/she develops new strategies to minimize cost and optimize efficiency of logistics processes related to the throughput and safety awareness.
Responsibilities:
Ensure a state of the art preventive and curative maintenance of the logistics infrastructure for the defined sites to support a high level availability and performance
Observe quality, alignment to SLAs & business satisfaction of managed service providers for local sites and escalate to regional/global leads in case of necessary remediation
Measure, monitor and further improve availability and performance of systems involved in a sustainable manner. Ensure a consistent, high level equipment availability to support site activities and projected business growth
Drive innovation in concepts and solutions to strive for state of the art and cost- effective logistics infrastructure to support growth and cost reduction as well as continuous improvement
Work with the technical and operational teams to understand the impact of planned outages on the end-user community, coordinate and communicate outage windows and facilitate end-user testing after changes are made to ensure there is no degradation in services
Lead and supervise technical site budget related to area of responsibility to cope with cost, function, quality, reporting and timing
Strong collaboration with the site safety team to support safety awareness programs/BBS; support a zero-accident behavior and culture by initiating action plans to improve machine safety
Search, define and propose correct technical solutions to cover future site requirements and executes approved activities/projects professionally
Keep full cost transparency and monitor developments with specific KPIs
Support LEAN management approach
Represent the site in global and regional forums regarding technical logistics
Graduated technical engineer with proven expertise in maintenance or alike field
Good negotiator and project manager
Strong conceptual thinker and problem solver
Strong Leadership skills
Analytical and process oriented thinking
High change readiness attitude
German mother tongue and very good English knowledge (written and spoken)
Good expertise in MS Office Tools (especially Excel, Word, Power Point, MS Project and Outlook)
Familiar with TPM and according tools
SAP and WMS (Warehouse Management System) knowledge are of advantage
Familiar with best practice approaches in area of responsibility or related functions (Project Management / Maintenance/ LEAN/ BBS)
AutoCAD
Schicht Tagarbeit
Tätigkeit Distribution/ Warehouse/ Logistics - Supply Chain
Beschäftigungsverhältnis Standard
Beschäftigungsart Vollzeit
Primärer Standort Europa, Mittlerer Osten, Afrika-CH-Schwyz-Lachen
Organisation Estée Lauder Companies
Language: de
Job Number: 1914558