Job Detail

American Express Global Business Travel (GBT)equips companies of all sizes with the insights, tools, services and expertise they need to keep their travellers informed, focused and productive while on the road. With approximately 16,000 employees and operations in nearly 120 countries worldwide, American Express GBT empowers customers to take control of their travel programs, optimizing the return on their travel and meetings investments, while, more importantly, providing extraordinary traveller care.

We’re moving faster than ever and introducing new products, services, and strategies that will revolutionize the travel industry and bring greater value to our business customers. Our clients’ success expands our success, so we put our heart and soul into helping our clients achieve results that exceed all expectations. As the world’s largest travel management company, we are continuing to build alliances with key travel leaders and suppliers throughout the world, strengthening our position as a quality provider to companies of all sizes. Get ready to make impressions that will last.

Join our team in Petit-Lancy, Geneva, as Business Travel Consultant.

Your responsibilities, giving you freedom for development:

Excellent service leads to satisfied travelers, which is American Express Global Business Travel’s priority and should be yours as well.

Therefore, you respond positively to travel requests by making reservations for dedicated accounts. You provide travel documents on time and advise travelers on their itineraries, build travel arrangements according to individual needs, and recommend security requirements relating to the destination.

Your background, being a perfect match for us:

• Understanding of each client travel policy and customer needs


• Very good knowledge of Galileo and air quotations


• Ability to find creative solutions


•  Fluency in French and English


• Excellent manners on the phone


•  Dedication to very sensitive clients


• Good communication skills


•  Customer service oriented


• Team spirit


•  Ability to work flexible shifts

Why HRG/GBT?

• As top service brand American Express Global Business Travel offers unique career possibilities.


• Respect and team spirit are significant for our corporate culture.


• Challenges for our everyday work, inspiration for our spirit.


• We continuously reinvent ourselves and answer the question “What’s possible?” enthusiastically.


• Realize your full potential in a company, which helps others to realize theirs. Do something, that counts.

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It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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