Careers that Change Lives
A Day in the Life
The CVG Analytics and Insights team is seeking a Customer & Market Insights Analyst to thoroughly examine any relevant information that may help the Business Unit make informed decisions.
- Consolidate from market research, analytics and competitive intelligence to insights and recommendations.
- Provide support to the marketing team: customer segmentation, marketing performance metrics, KOL mapping, customer insights (loyalty, retention, satisfaction…).
- Promote CVG Commercial Excellence and Marketing Excellence (Customer Planning, Product Launch, Marketing Planning,…) tools and processes.
Daily Task
- Collect customer and market data
- Identify market trends and competitors
- Examine buying trends to develop successful marketing plans
- Monitor current customers and to identify new ones
- Prepare detailed reports on sales volume, customer experience, customer habits market trends, and competitors’ outcomes
- Analyze business data for Business Unit Management and Marketing Managers
- Use and update business intelligence tools and processes
Your key Stakeholders
- Business Units VPs and Directors
- Marketing teams
- Cross-departments support functions (Commercial Excellence, Pricing, Digital, E-store…)
Must have
- Data Analysis skillset
- Business and customer knowledge
- Communication
Job Experience
- Experience in Marketing or Analytics with the ability to understand and manage complex data issues
- Master’s degree in statistics, computer science, economics, or business administration
Skills
- Fluent in English
- Outstanding insight and analytical thinking
- Business Acumen
- Attention to details, focus on Quality is a must
- Strong organizational and time management skills
- Collaborative team member with excellent written and verbal communication skills
- Tableau software expertise is a plus
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.