Senior Brand & Customer Manager Rare Metabolic Diseases

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Job ID SR0036797
Date posted 07/25/2019
Location: Zug, Switzerland

Are you looking for a patient-focused, innovation-driven company that will inspire you and support your career? If so, be empowered to take charge of your future at Takeda.

Join us as a SENIOR BRAND & CUSTOMER MANAGER RARE METABOLIC DISEASES in our office in Pfäffikon, Switzerland.

Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine.

Here, everyone matters, and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own.

Role Objective:

• Responsible for all aspects of the product management of the assigned products of Rare Metabolic Diseases in Switzerland


• Optimizes product results by developing and executing marketing strategies which are consistent with European strategies


• Develops brand plans for Rare Metabolic Diseases products of Takeda in collaboration with commercial and medical teams and drives effective execution including implementation of owned field-projects

Accountabilities:

Business Strategy and Management

• Responsible for the development of all promotional material for the territory (booth, brochures, print material, PR handouts etc.), in conjunction with Medical Affairs and in collaboration with the sales team and other internal stakeholders.


• Leads the business development process; coaches and monitors internal and external progress; leads external suppliers; drives the integrated life cycle plan


• In conjunction with Medical Affairs, develop and execute a publication plan to support key marketing strategies.


• Analyse the market on a regular basis and initiates appropriate market research to identify business opportunities


• Provide marketing support for Rare Metabolic Diseases national and regional symposia, work-shops, satellite symposia and other meetings


• Spend significant time with our customers and other stakeholders, gain detailed insights and knowledge of the disease area, and establish personal relations with key customers and business stakeholders


• Own and execute assigned projects from the Leadership Team and innovate new ideas and implement these projects in Switzerland


• Collaborate with Global and Region colleagues to ensure country needs and knowledge are shared


• Manage national marketing budgets and costs for assigned products


• Directing generation and analysis of data to seek out opportunities to support recommendations for strategic direction based on demand and market dynamics


• Develops effective and constructive working relationships throughout the Business Unit and Takeda LOC in general and with the EUCAN Brand Team, Takeda Market Access department and Takeda Medical Department in particular

Effective Team and Cross Functional Working internally and externally

• Identifies and raises relevant issues, and proposing potential solutions, through the appropriate internal and external channels;


• Develops and maintains a strong understanding of the local rare disease market and closely monitors environmental changes and competitor activities in order to be able to fine tune planned tactics

Financial Management

• Actively analyses in-market performance and identifies key metrics to assess the performance versus plan at the market, segment, and customer levels, taking into account key drivers of customer behavior


• Leads and takes ownership for key financial tasks for the brand including the development of annual budgets, brand plan, sales forecasts, quarterly updates, etc. including effective budget control and resource management within predefined project budgets;


• Effective budget control and resource management within predefined project budgets

Communication

• Develops and maintains strong, effective and constructive relationships with key external stake-holders e.g. agency, specialists and their associations, advisory groups, KOL networks) by taking a leadership role in the communication and liaison between all pertinent external customers;


• Achieving best-in-class customer focus with significant dedicated time for regular interactions with customers


• Ensuring effective communication with all relevant internal and external key stakeholders


• Implementation of multi-channel innovative communication approaches to customers

Risk Management and Controls

• Supports the Rare Metabolic Disease BU Head in managing the company’s risk profile including, (where appropriate), Code of Conduct and the Health and Safety performance of the business;


• Assists the Rare Metabolic Disease BU Head in ensuring that appropriate internal controls are in place;


• Utilizes new market research approaches with business partners to assess business risks and opportunities. Proactively identifying brand opportunities and issues that require analysis of Business Information to create new approaches or new market opportunities

Education & Experience Requirements:

• Relative University degree in Life Science or Pharmacy


• At least 5 years of experience in the pharmaceutical / biotech industry in a similar position, preferably in Rare Disease or at least in specialty care


• In depth knowledge of applicable laws, regulations and codices for pharmaceutical industry


• In-depth knowledge of pharmaceutical, pharmacoeconomic/-political landscape in Switzerland


• Computer literacy including word processing, spreadsheets, databases, project management and E-mail and presentation software


• Fluent German and English both written and oral is mandatory; French is a plus

Required Skills & Competencies:

• Integrates and drives the execution of plans/tactics for functional strategy


• Influences the functional strategy by defining, building, and communicating processes, relation-ships, and efficiencies in areas of accountability.


• Understands the decision making units and an ability to manage complex networks


• Understands the Rare Disease environment and business model where the brand/s operate including working with a KAM model


• Business acumen and ability to understand and actively contribute to the management of a P&L


• Proven track record of understanding customers’ needs and be able to translate their needs into highly impactful tactics and solutions


• Analytical, converts information into insights; monitoring market trends, uncovering unmet needs, identifying risks, barriers and opportunities at national level


• Willingness to spend high amount of time with customers


• Outside thinking rather inside focus; advocating patient and HCP perspective into the organization


• Innovative, develops new ways of working and uses these to differentiate from competition


• Agile and enthusiastic learner


• Sense of ethics and responsibility


• Excellent organisational and planning ability


• Able to establish early credibility with thought leaders and internal colleagues


• Able to build trust and form effective relationships with a wide range of stakeholders inside and outside the company


• Excellent interpersonal skills


• Able to work in a continuously changing sometimes ambiguous environment and able to travel frequently.


• Who can develop effective relationships with internal colleagues and with external suppliers/agencies and partners

At Takeda, we are transforming the pharmaceutical industry through our R&D-driven market leadership and being a values-led company. To do this, we empower our people to realize their potential through life-changing work. Certified as a Global Top Employer, we offer stimulating careers, encourage innovation, and strive for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our global teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world. Discover more at takedajobs.com.

What Takeda Can Offer You

To further support and inspire our employees, our benefits include: Competitive basic salary, Car Allowance, Annual Bonus, Contributory Pension Scheme, Private Health Cover and Life Assurance.

Empowering Our People to Shine

Learn more at takedajobs.com

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takeda’s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

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