ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in power grids, electrification products, industrial automation and robotics and motion, serving customers in utilities, industry and transport & infrastructure globally. Continuing a history of innovation spanning more than 130 years, ABB today is writing the future of industrial digitalization with two clear value propositions: bringing electricity from any power plant to any plug and automating industries from natural resources to finished products. As title partner in ABB Formula E, the fully electric international FIA motorsport class, ABB is pushing the boundaries of e-mobility to contribute to a sustainable future. ABB operates in more than 100 countries with about 147,000 employees, thereof 6,000 in Switzerland. www.abb.com
As a Lifecycle Manager, you will be responsible for the performance and execution of a diverse portfolio of Service Agreements. You will drive excellence in the execution of remote and site services while always keeping the needs of our customers in mind. Do your credentials include relevant background as well as communications and organizational skills? Let’s write the future. Together.
- Plan and coordinate the performance and execution of Long Term Service Agreements (LTSAs) including Remote Diagnostics Services (RDS), advanced and training services and the required resources for site assignments.
- Comply with project targets, time schedule, scope, cost control, risk management and customer satisfaction.
- Ensure and manage the correct planning, coordination and execution of on-demand field services
- Create, review and update internal processes of the team and contribute to the continuous improvement of interactions with internal and external stakeholders.
- Commercial or technical (e.g. engineering, field service) education.
- Three to five years’ experience in a similar position in a technical business environment.
- Experience with dealing with several stakeholders positioned at different locations.
- Experience with large drive systems and applications would be of advantage
- Project management certification would be a plus (e.g. PMP certification)
- Fluent in English language, ideally complemented by Spanish or other language skills
- Willingness to travel up to 20%.