Job Detail

Ranked as #12 on Forbes’ List of 25 Fastest Growing Public Tech Companies for 2017, EPAM is committed to providing our global team of 25,900+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

DESCRIPTION

Currently we are looking for a
Genesys Specialist/Developer for our Zurich office to make the team even stronger.

Requirements

• University degree in computer science, math, physics, engineering or a related field


• IRD Routing Strategy development / Cassandra


• Integration with SIP Server – CISCO SBC


• WDE integration


• SME with 3-5 years of experience with Genesys


• Genesys version 8.x knowledge


• Configuration, integration of Genesys voice platform


• Genesys Orchestration Server, Genesys Rules Engine


• Java, J2EE knowledge


• Have a good understanding of architecture and design solutions


• Understanding of security principles


• Integrations with back office systems


• Workforce Optimization


• Historical and Real Time Reporting


• Understanding of networks and communications platforms


• Fluent English, German is an additional asset

We offer

• Experience exchange with colleagues all around the world


• Competitive compensation depending on experience and skills


• Regular assessments and salary reviews


• Develop integration modules for interacting with new systems and applications


• Opportunities for self-realization


• Unlimited access to LinkedIn learning solutions


• Friendly team and enjoyable working environment


• Corporate and social events


• Please note that any offers will be subject to appropriate background checks


• We do not accept CV from recruiting or staffing agencies


• Due to the swiss labour legislation we can only accept EU candidates and applicants who have open work permit for Switzerland