Be part of the global fund world.

fundinfo is seeking to recruit a highly motivated member of:

Sales Administration & Support (Zürich, 80%)

Since 2005, fundinfo has been a promoter of greater transparency and efficiency in the European and Asian fund markets
bringing participants closer together. www.fundinfo.com and www.etfinfo.com are the leading platforms for fund information
and mandatory publications recognised by international financial supervisory authorities. With instant access to more than
35 million fund documents, data on 200’000 share classes, fund manager videos and fund ratings from over 800 fund
providers it is a unique database accessible globally by over 180 distribution and media partners.
In this role you will be a key part of our Sales & Marketing Group, where you will be supporting our sales team in their daily
business. The main responsibility of the team is to ensure a seamless account management experience to existing and new
customers.
Responsibilities:

• All tasks related to correct setup and amendments of invoices in our invoice tool


• Handling customer queries via e-mail or telephone, in particular related to services, contracts and invoices


• Administrating customer contracts (set-up, termination, etc.)


• Supporting Sales Managers in their sales role to make them more efficient (e.g. sending general information about services,
  preparing contracts etc.


• Various sales controlling tasks (administrating client lists, partner lists, reseller lists, etc.)


• Administration of our CRM Tool


• Organisation and management of our customer database


• Providing support to all customers on publishing Member information on Portals (www.fundinfo.com, etc.)


• Supporting Head of Sales with sales reports and analyses


• Managing and coordinating custom access to fundinfo AG’s products


• Acting as backup for Sales/Client-Support Teams (1st line phone support)

Your profile:

• You are comfortable working in an international team as well as independently


• You show self-initiative and have a can-do attitude


• You enjoy interacting with clients and are very customer service minded


• Good administrative and organisational skills, high quality standards


• You have a basic understanding of the investment funds market and excellent knowledge of the MS Office package


• Good communication skills in English and German (both spoken and written)

On offer:

• A role that is varied in its responsibilities and welcomes initiative and collaboration with other motivated and experienced professionals


• The opportunity to make your mark on the success of a fast-paced entrepreneurial company that is growing rapidly internationally


• A pleasant, ambitious and professional working climate with good opportunities for further development

Interested?
Please send your complete application (cover letter, curriculum and reference letters) in English to recruitment@fundinfo.com
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