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We are currently looking for an ICT System Engineer who will be based at our HQ in Zurich and will take part of the operation, management and compliance of our global IT infrastructure and other data center services. In this role, the person will report to the Group Leader Data Center and will be part of the Global IT technology team. The person will be responsible for the following tasks:

• Design, operate and maintain the global IT infrastructure of Vifor Pharma in collaboration with the established team


• Ensure that the components and systems are standardized, available, stable, secure and ensure compliance with GxP regulations and according to SLAs


• Manage outsourced services, contract reviews, regular SLA checks, upgrades, maintenance windows, coordinate different resources during projects and manage escalation processes


• Assess, evaluate and maintain services in-house and outsourced


• Analyze and understand requirements, work with stakeholders to specify, design and select systems that deliver value to the organization


• Identify and communicate risks, advise, propose and implement appropriate actions


• Ensure the continuous improvement, automation, rationalization and management of existing IT platform services, investigate systems and models that might benefit the company


• Estimate cost and prepare business cases for solutions


• Support the components and systems at the 2nd and 3rd level following ITIL processes


• Collaborate with other IT and business peers on a global level


• Coordinate the interfaces between the requesters (internal and/or externals), the technology group, IT and/or the business partners


• Be part of IT «on call» activities and organize or support maintenance windows activities


• Understand and support the global IT strategy

The ideal candidate is an Information Technology professional and brings the following skills and experience:

• Minimum 10 years of experience as a system engineer and in data center operation in a similar context (global presence, multiple data centers, 500+ servers)


• Experience with transitioning from internal/on-prem service to SaaS, PaaS, IaaS


• Experience with cloud infrastructure (Microsoft Azure) and automation


• Experience with ITIL processes


• Expert knowledge in Active Directory services


• Excellent knowledge of Microsoft Windows Server solutions and surroundings


• Excellent knowledge on load balancers/contentswitching (Citrix, F5)


• Excellent knowledge of virtualization (VMware, Nutanix AHV)


• Good knowledge in hyper-converged technologies solutions (Nutanix)


• Good knowledge of Microsoft System Center Operations Manager


• Good knowledge in SSO services such as Okta


• Hands-on experience on network operations, including Cisco platforms (ISE, Prime) is a strong advantage


• Certifications according to the role are an advantage


• Experienced with business requirements gatherings


• Fluent level in English (in oral and written communication), an advanced level in French or German would be a strong asset


• Team spirit and at ease to collaborate in an international landscape


• Previous experience in the pharmaceutical industry and understanding of GxP and other regulations is of advantage

For this role, we are looking for a proactive candidate who demonstrates entrepreneurial approach and can drive the necessary activities to bring our infrastructure and services to the next level. Being in that role will allow to underline the necessary «can do» attitude, team player spirit and act as a role model for others in line with Vifor Pharma values.

Über uns

Die Vifor Pharma Gruppe – die frühere Galenica Gruppe – ist ein globales Spezialitäten-Pharmaunternehmen, das eigene Pharmaprodukte erforscht, entwickelt, herstellt und vertreibt und ein bevorzugter Partner für innovative patientenorientierte Lösungen ist. Das Unternehmen hat sich zum Ziel gesetzt, ein globaler Marktführer in den Bereichen Eisenmangel, Nephrologie und kardiorenale Therapien zu sein und weltweit Patienten mit schweren und chronischen Erkrankungen zu einem besseren Leben in Gesundheit zu verhelfen. Die Vifor Pharma Gruppe verfügt über Produktionsstätten in der Schweiz und in Portugal sowie über ein dynamisches Netzwerk von Vertriebsgesellschaften und Partnern zur weltweiten Marktabdeckung. Das Unternehmen treibt die Expansion seiner weltweiten Präsenz laufend voran, bleibt dabei aber in seinem schweizerischen Heimmarkt fest verwurzelt.

Die Vifor Pharma Gruppe besteht aus Vifor Pharma, Vifor Fresenius Medical Care Renal Pharma, ihrem gemeinsamen Unternehmen mit Fresenius Medical Care, Relypsa und OM Pharma.

Für mehr Informationen gehen Sie bitte auf: www.viforpharma.com/de/ueber-vifor-pharma/wer-wir-sind

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