Develop Salesforce as a platform (CRM and marketing automation) for the Engagement and Global Comms Departments. In collaboration with the Product Owner she/he will explore, investigate and implement solutions leveraging Salesforce to create an excellent experience for Medairs supporters and prospects (donors, potential staff and alumnis, etc.).
Global Support Office (GSO) provides operational guidance for country programmes, along with both technical and compassionate support for our relief workers. Within our headquarters and affiliate offices, we are also responsible for promoting the work of Medair to the world, to raise and manage the funds needed to run our life-saving and sustaining programmes, and to recruit international and GSO staff.
The ITS Department is responsible for developing a stable and standardised ICT infrastructure in the GSO and Medair’s field locations, following the ITS Strategy and Roadmap.
The Engagement Team is responsible for stewarding existing donors and building a network of high giving individuals using a structured approach to develop a portfolio that will contribute to our growth strategy.
As the Salesforce Analyst you will be a part of both the Engagement and ITS teams, working to ensure that business needs are met using the appropriate ITS practices and procedures.
Medair GSO, Lausanne, Switzerland.
Swiss or eligible EU citizens, or those with a valid work permit for Switzerland, can apply.
As soon as possible. Full time, open-ended contract.
Business Analysis
Salesforce System Administrator
System Administration
Data Quality Management
User Support and Training
Vendor Management
Innovation/changes
Team Spiritual Life
This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.