Job Detail

The CEO-department “Business Development & Executive Office” stands for a holistic approach of corporate development and incorporates the responsibility for Kaizen and continuous improvement, organizational development, strategy and business development, innovation and digitalization, project portfolio management as well as for the Executive Office. As an integral part of the department, we are responsible for the continuous improvement framework of SWISS and support other departments to achieve their goals. Therefore, especially the method of Kaizen is offered and performed in customized workshops for internal costumers. In your function, you support the management in further improving their processes, plan and carry out workshops. Therefore, you are responsible for analyzing existing processes, designing and performing workshops as well as planning and steering improvement measures. Hereby, you will have the unique opportunity to observe and influence change in various departments at SWISS, and be a part of a dynamic and interdisciplinary team. You report to the Head of Continuous Improvement and Organizational Development based in Zürich.

Your Duties

• Analyze existing processes, identify potentials of process optimization and support line management in developing new solutions and planning implementation measures


• Plan and moderate improvement workshops based on the Kaizen philosophy and by other methods such as Lean, Six Sigma, Design Thinking, etc.


• Lead diverse teams and communicate effectively to all relevant internal and external stakeholders, including the visualization of subjects for appropriate presentations on management level


• Coordinate the follow-up of results and implementation after workshops


• Track and report on the Kaizen Program Performance & contribute to Program Development


• Promote the mindset of continuous improvement and spread the awareness of “IMPROVE with Kaizen” program, methods, and tools within SWISS


• Actively collaborate within the process community of the Lufthansa Group and temporary support improvement projects of other Group companies in Europe.


• Support the Kaizen and Continuous Improvement team in ad hoc and administrative tasks


• Actively support the holistic approach of corporate development by contributing to other topics of the department, such as strategy, organizational development, project portfolio management and innovation and digitalization


• Literature- and trend scouting in the field of continuous improvement, process management and new methods, carry out internal and external benchmark studies

Your profile

• University degree Master in Business Administration or Engineering & Management


• Advanced training in Continuous Improvement (Kaizen, Lean, Six Sigma etc.)


• Experience in designing and moderating workshops


• Professional experience in the consulting industry


• Professional experience in process architecture, process documentation and process management systems


• Knowledge about airline management core processes (Desirable)


• English and German, oral and written


• Strong analytical and conceptual skills as well as business sense combined with good interpersonal, presentation, communication and negotiation skills


• Highly motivated, pro-active and self-driven individual


• Able to communicate successfully with people on all levels in all departments


• Strength & ability to lead diverse teams of various cultures with direct communication and dynamic leadership skills


• Innovative spirit and inspiring personality


• Utilize a variety of moderation methodologies, techniques, concepts and practices to ensure maximum effectiveness of workshops


• Entrepreneurial spirit, conceptually strong and capable of seeing the bigger picture with a strong lead for change


• Capable of data processing and analyzing and storytelling with data is a plus

Details:

Type of contract: Cadre

Employment level: 80-100%

Department: Continuous Improvement and Organizational Development

Work place: Zurich, Kloten

Starting date:  August 01, 2019 or upon Agreement 

Application deadline: June 10, 2019

Contact:

Head of Continuous Improvement and Organizational Development : Ms Barbara Scheidegger

Human Resources: Mr Adrian Bracher

Recruiting Support: Tel.: +41 44 564 44 22