Product Owner Upselling and Cross-Selling

• Chiasso, Switzerland


• Full-time

Company Description

lm group is a publicly traded multinational Group, among the worldwide leaders in the online travel industry, and we operate a portfolio of well-known brands such as lastminute.com, Bravofly, Rumbo, Volagratis and Jetcost.

Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 43 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services

Job Description

lm group is looking for a Product Owner based in Chiasso.

Key Responsibilities

• Identify customer needs through research and analysis and strive to meet them


• Drive upselling and cross-selling projects with the goal to increase profits on top of core products and differentiate company revenues


• Take full ownership of the product, from features prioritization to release planning till end-2-end delivery and KPIs monitoring


• Work with key business stakeholders to ensure successful product rollouts and maximize growth opportunities


• Analyse, understand and share learnings from experimentation to build a strong knowledge base of the product


• Collaborate with other POs to improve product delivery and build a strong product culture

Skills and Experience

Essential

• 3+ years experience at a high-traffic consumer Internet or e-commerce company, in a product management role


• Ability to leverage analytics and quantitative methods to inform decision-making


• Experience in data-driven product development and in applying user research, competitor analysis, market analysis and conversion optimization techniques


• Ability to connect with UX/UI designers, to sketch prototypes and assess mock-ups


• Experience with high velocity testing/learning process and growth strategies are a plus


• Good knowledge of Agile methodologies and product ownership tools and practices


• English at professional working proficiency is mandatory

Abilities/qualities

• User focused individual who keeps the customer at the heart of product development, while having strong commercial awareness


• Data driven approach. Base your decisions on facts to reach outcomes that matter


• A go-getter who isn’t afraid to get their hands dirty and dives into a project to achieve success by problem solving


• Eager to learn and aware that valuable information can come from both positive and negative results through experimentation


• Passionate about product development and constantly looking for ways to improve it


• Open minded team player with excellent communication skills


• Agile and innovative with the tenacity to thrive in a constantly changing environment


• Self-motivated and results driven with a take charge attitude to manage the full development cycle of a product


• Friendly, knowledgeable, and motivational to others. Open to diversity in all shapes and sizes