Job Detail

The AOG Desk takes a vital position within the Supply Chain of SWISS Technics.

The 24/7 organization is responsible to ensure that all urgently required aircraft materials will be made available as quickly as possible for the entire SWISS and Edelweiss fleet – worldwide.

Your Duties

• Lead and manage the AOG desk team (9 employees) and ensure adequate organizational structure, support, training and development


• Responsible to ensure efficient and economical supply of AOG and critical aircraft material to the SWISS maintenance organization


• Support the AOG Duty Officers operationally in non-routine or high-workload cases and ensure transparent communication to stakeholders and decision makers


• Supervise and continuously improve/adapt processes (procurement and logistics) and ensure professional interfaces to internal/external stakeholders


• Establish AOG statistics and KPI’s to monitor and steer the business


• Maintain and extend supplier relation management and escalate non-performance


• Ensure all relevant logistics / outstation information is available (eg. handling agents or customs) to enable fast and direct AOG shipments


• Review audit findings/deficiency reports and initiate corrective actions


• Ensure duty roster and holiday planning by adhering to all shift work regulations


• Maintain and develop the AOG desk internal guidelines and further build up a learning organization


• Ensure adherence to the quality standards and processes specified in the Swiss Process Landscape (SPL)


• Take pro-acitve role in the TCP Management circle and take responsibility for specific projects and tasks

Your profile

• Technical and/or commercial training, further higher education such as Bachelor degree as an advantage


• Additional training or experience in supply chain, logistics or purchasing mandatory


• Very good understanding of supply chain interfaces / logistics processes (including airfreight and customs)


• Technical knowledge of aircraft systems and experience in the civil aviation sector as an advantage


• Leadership experience beneficial but not mandatory


• Fluency in English and German (oral and written), any other language as advantage


• Excellent written and verbal communication skills


• Flexible and motivated to support team, also in off-hours or on weekends


• Good analytical capabilities as well as advanced process skills


• Demanding attitude towards suppliers and good negotiation skills


• Self-confident, independent and able to make quick decisions


• At ease under pressure and skilled to manage conflicts


• Drive for result and solutions with very pro-active mentality

Details:

Type of contract: Cadre

Employment level: 100%

Department: Technical Purchasing & Supply Chain

Work place: Zurich, Kloten

Starting date: July 01st, 2019

Application deadline: May 24th, 2019

Contact:

Technical Purchasing & Supply Chain: Mr Jörg Sulser

Human Resources: Mr Michael Siegrist

Recruiting Support: Tel.: +41 44 564 44 22