SALES BUSINESS ANALYST 

Start: As soon as possible

Location: Zürich, 100%

THE FELFEL GROWTH TEAM & YOUR IMPACT

FELFEL is a start-up based in Zürich, Switzerland. The company has revolutionized the way people eat at work with its intelligent technology or ‘the FELFEL fridge’. The company is amongst the fastest growing start-ups in Switzerland with over 60 employees.

The growth team is responsible for the generation of deals and the steady growth of the company. At FELFEL, we believe in the ‘growth hacking approach’, e.g. we use modern marketing tools that are measurable, with the goal of increasing conversion rates and creating an effective sales funnel.  

As a member of the growth team, you will work directly with the growth team leader and the head of sales, as well as the sales team, who you help to grow.  

YOUR ROLE:

PROVIDE POWERFUL INSIGHTS TO OUR SALES TEAM / GROWTH MANAGEMENT:

• Manage the sales funnel: you will have a complete overview of our sales funnel and provide daily data insights and guidance to our sales team, allowing them to manage their resources efficiently and achieve their set sales targets (weekly one to one meetings with the senior sales team members).


• You own the 'growth' data: you provide powerful insights to our growth team on which campaigns materialize (and which don't). You also own the data to the overall 'live' dashboards (you analyze data from web traffic, social media, online advertising, SEO etc). You’re able to find and use external sources of data to reinforce our knowledge of the market and guide our Growth & Sales activities.


• Provide campaign insights: You guide our content manager on 'the right' content, making sure advertising money is spent efficiently.


• Know where our potential clients are: At any time, you own the landscape of our target market and provide info on where the most viable business opportunities in the market are.


• Contact Management: you 'own' the company-wide contact system and make sure it is nurtured correctly.

MANAGE SALES FUNNEL 

• Clean data: you are responsible for our CRM tool (Hubspot), ensuring data quality is complete (if needed you fill in the data) at any time. 


• Deal follow up: you make sure that any deal generated is gathered in our CRM system in a timely manner (e.g. a day after it has been generated) and followed up by the respective sales manager in the next 24h.


• Definition of CRM standards: you train and set the expected standards for the sales team when they enter sales metrics to the system.

TRAINING

• You provide direction and training to our Sales Team to ensure data quality in our CRM Tool

WHAT WE OFFER:

• Good food. Enjoy meals from the best local chefs (including the FELFEL team), boundless snacks and occasional dumplings ;)


• People. Work with talented, warm-hearted, friendly people who love what they do. We are a family business with strong values & beliefs.


• Customers. We have great, engaging customers that love to provide feedback.


• Location: Work in the heart of Zürich in a large open space on the top floor with lots of room to hide or to socialize.


• International: the company language is English – our team is very diversified and consists of over 10 nationalities.


• Doers. If you like to get things done this is your place – we want ‘doers’ not ‘followers’ ;)


• Fun. We host events such as kitchen parties, happy hours, sledding trips, and the famous summer outings...

WHO YOU ARE / WHAT YOU BRING:

• Analytical mind: strong analytical skills with a sincere and profound love for worksheets and reporting tools - you get 'really excited' when getting a lot of data on your desk. Strong competency with Excel, business models, pivot tables, charts and graphs.


• Curiosity: you need to be curious - we expect you to tell us stories and insights that we don't know yet.


• Communication skills: Ability to synthesize information into actionable insights for our sales team.


• Doer: while you are part of a team, this is your area of focus and you need to 'make it happen' on your own.


• A bit of experience: we think it would be best if have 2-3 years’ experience in Sales / Hubspot Management.


• Hubspot: this is our tool and yours - e.g. we expect you to know Hubspot 'in and out'.


• English is a Must: we expect you to be a strong communicator in English and have a minimum level of conversational German.


• Organizational skills:  ability to prioritize and handle multiple tasks simultaneously and provide strong attention to detail.


• You like good food: Authentic Love & Passion for good food.


• No smoking: You never smell like cigarettes and don’t smoke during the day: FELFEL is about healthy living.

HOW YOU APPLY:

Interested? Then please send your CV to hr@felfel.ch including a short motivation letter (or better a short 2 minutes video done by phone) explaining why you should be the newest member of the FELFEL team. Please also state when would be an ideal start date for you.

Please make sure to mention the job title 'Sales Business Analyst' in the subject line!

WHO WE ARE, THE FELFEL COMPANY

FELFEL revolutionizes how people eat at work with smart technology.  The intelligent fridge 'FELFEL' makes it possible - good food all day long for employees at work by the best local chefs.

Over 40'000 employees in Switzerland already benefit from a FELFEL fridge at work in over 300 companies. 

FELFEL is a family-owned company and supports small, local producers in Switzerland. Sustainability is a core company value. The company has won several prestigious awards, among others the Swiss Economic Forum Award in 2017. 

The company was founded in 2013 and counts over 60 employees today. Friendship, respect, 'eating good food together' are key elements of its company culture. More insights on our company and our team you can find on our LinkedIn, Facebook, Instagram and of course our Website.