Sales & Export Assistant (80%)

Stimulating. Motivating. Challenging.

NAGRA, a digital TV division of the Kudelski Group provides security and multiscreen user experience solutions for the monetization of digital media. The company offers content providers and DTV operators worldwide secure, open, integrated platforms and applications over broadcast, broadband and mobile platforms, enabling compelling and personalized viewing experiences.

Location: Cheseaux, Switzerland

Mission

To ensure order processing and follow up of any request & delivery inquiries from Sales Regions and internal departments and to be able to ship everywhere Nagra products taking account internal requirements, customs regulations & shipping rules. He/she will report to Sales Execution Shipping Team leader.

Responsibilities

Operational core

• Process, control and monitor all types of sales orders in Dynamics 0365


• Coordinate and follow up sales and delivery inquiries between regions and headquarters, involving all relevant HQ departments


• Create purchase orders for third party’s hardware and follow-up with Procurement department


• Execute all types of shipments (export – import and crosstrade) required by Kudelski Group companies based in Cheseaux and issue all shipping documentation accordingly


• Ensure contact with regional Sales Administration teams, Program managers & Sales managers to get necessary information for order processing, shipment & invoicing and inform them about shipping details and billings


• Ensure contacts with forwarders, banks (letter of credits) chamber of commerce (ATA carnet, Certificate of Origins), State Secretariat for Economic Affairs (Dual use export licences), Swiss and abroad customs, etc.


• Issue invoicing from Dynamics 0365 according to sales conditions and internal revenue recognition rules


• Ensure a proactive follow up for larger/complex projects

 

Ad-hoc

• Suggest improvements and simplifications in their own work as well as for the order management process; implement changes upon request


• Coordinate transversal projects and day to day work with the different departments (IT, Finance, Services, Production, Planning, Regions, etc)


• On the job training for new employees and regional Sales Administration teams


• Assume help in pre-sales process providing major information about customs regulations, freight quotations or fiscal questions


• Assume accounting & filing of all documents


• Ensure data general accuracy for KPI reporting

Requirements / Profile

• Minimum 3 years’ experience in international environment and in Export department executing all types of shipments (air & truck) for an international company


• Federal capacity certificate (CFC) in commercial branch


• Mastering Excel & Word


• Knowledge of an ERP (Microsoft 0365, AX2012 or NAV ideally) is an asset


• Fluent in English & French


• Ability to issue export/customs documents


• Good knowledge & experience of customs regulations including Swiss & European VAT processes


• Strong resistance to pressure


• Evidence & capacity for a team work


• Able to deal with priorities and multitasking

 

Reference: 10830

Publication Date: 23-01-2019

Stimulating. Motivating. Challenging.

NAGRA, a digital TV division of the Kudelski Group provides security and multiscreen user experience solutions for the monetization of digital media. The company offers content providers and DTV operators worldwide secure, open, integrated platforms and applications over broadcast, broadband and mobile platforms, enabling compelling and personalized viewing experiences.

Location: Cheseaux, Switzerland

Mission

To ensure order processing and follow up of any request & delivery inquiries from Sales Regions and internal departments and to be able to ship everywhere Nagra products taking account internal requirements, customs regulations & shipping rules. He/she will report to Sales Execution Shipping Team leader.

Responsibilities

Operational core

• Process, control and monitor all types of sales orders in Dynamics 0365


• Coordinate and follow up sales and delivery inquiries between regions and headquarters, involving all relevant HQ departments


• Create purchase orders for third party’s hardware and follow-up with Procurement department


• Execute all types of shipments (export – import and crosstrade) required by Kudelski Group companies based in Cheseaux and issue all shipping documentation accordingly


• Ensure contact with regional Sales Administration teams, Program managers & Sales managers to get necessary information for order processing, shipment & invoicing and inform them about shipping details and billings


• Ensure contacts with forwarders, banks (letter of credits) chamber of commerce (ATA carnet, Certificate of Origins), State Secretariat for Economic Affairs (Dual use export licences), Swiss and abroad customs, etc.


• Issue invoicing from Dynamics 0365 according to sales conditions and internal revenue recognition rules


• Ensure a proactive follow up for larger/complex projects

 

Ad-hoc

• Suggest improvements and simplifications in their own work as well as for the order management process; implement changes upon request


• Coordinate transversal projects and day to day work with the different departments (IT, Finance, Services, Production, Planning, Regions, etc)


• On the job training for new employees and regional Sales Administration teams


• Assume help in pre-sales process providing major information about customs regulations, freight quotations or fiscal questions


• Assume accounting & filing of all documents


• Ensure data general accuracy for KPI reporting

Requirements / Profile

• Minimum 3 years’ experience in international environment and in Export department executing all types of shipments (air & truck) for an international company


• Federal capacity certificate (CFC) in commercial branch


• Mastering Excel & Word


• Knowledge of an ERP (Microsoft 0365, AX2012 or NAV ideally) is an asset


• Fluent in English & French


• Ability to issue export/customs documents


• Good knowledge & experience of customs regulations including Swiss & European VAT processes


• Strong resistance to pressure


• Evidence & capacity for a team work


• Able to deal with priorities and multitasking

 

Reference: 10830

Publication Date: 23-01-2019