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Travel Project Manager

Inseriert am: 13.02.2019


































On the ball?
In order to support our Travel Operations Department, FIFA is seeking a flexible and initiative
Travel Project Manager
Your duties


  • Leading project management and FIFA event coordination in relation to flights, accommodation and transportation; participating in events in Switzerland and abroad

  • Leading event group and coordination of work between the project team in Switzerland and abroad

  • Product inspections with local partners to guarantee team expertise

  • Event budgeting

  • Development of internal IT projects with the support of direct superior

  • Definition of booking processes (flight allotments, group bookings, charters, hotels, transportations) for tournaments, events, seminars and workshops in Switzerland and abroad

  • Participating in contract negotiations with service providers (airlines, hotels, rental cars, ground transportation, trains, airport services, etc.) and handling with official authorities (immigration, air-/landside management)

  • Providing first-class service in business travel organisation for employees and external parties in accordance with the FIFA service levels (flights, accommodation, ground transportation, VIP services, etc.); organisation of trips for FIFA VVIP and VIP clients to the highest quality standards

  • Being part of the 24/7 emergency telephone service
Our requirements


  • Completed apprenticeship in a (business) travel agency or commercial school and internship in the travel industry; further education in tourism, event or general management

  • At least four years’ experience in the business travel industry (travel, accommodation and ground transportation) and a minimum of two years’ experience in project and event management; experience in budgeting and accounting; distinguished geographical knowledge

  • Excellent skills in GDS, preferably GDS Amadeus; strong knowledge of ticketing and fare rules is a must

  • Business fluency in both English and Spanish or English and French; knowledge of other languages are a strong asset; clear communication skills in different languages

  • Very strong customer service skills and a passion for high-end customer service is a must

  • Excellent time management skills with the ability to multi-task, even when under severe pressure

  • Flexible approach to working hours and ability to embrace a complex, busy and very dynamic work environment

  • Good negotiation skills and intercultural sensitivity; independent working style

  • Motivation and interest in working abroad
You can expect a highly motivated and helpful team working in a dynamic multicultural environment. If you have the necessary qualifications and are keen to work for an international organisation, please click "apply here" and submit your application in English (motivation letter, CV, diplomas and reference letters).
Apply here
Fédération Internationale de Football Association, FIFA-Strasse 20, 8044 Zürich
Human Resources
Only direct applications via our applicant tracking system will be considered (no agencies or applications via email/post).

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