Job Detail

Home / Details

Travel Coordinator

Inseriert am: 12.02.2019


































On the ball?
In order to support the Travel Operations Team, FIFA is seeking a committed and service-oriented
Travel Coordinator
Your duties


  • Organisation of worldwide business travel and accommodation, incl. flight allotments, group reservations, charter flights, hotels, trains, rental cars, ground transportation, etc.

  • Event travel coordination for tournaments, seminars and workshops in Switzerland and abroad; participation in events in Switzerland and abroad

  • Responsibility for FIFA's VIP and VVIP clients, guaranteeing the success of all operations in the areas of travel, accommodation and transportation

  • Offering a high-quality service in accordance with FIFA's service standards (commercial, charter and private jet flights, premium accommodation, VIP service, etc.)

  • On-call duty based on rotating shift plan

  • Monthly accounting: BSP, credit cards, flight tickets, open tickets, hotel invoices, etc.

  • Ensuring efficiency of systems and optimisation of processes (Amadeus, Agent Online, e-Travel, IFES, etc.); assistance in internal IT projects

  • Providing information related to visa and entry regulations and health information worldwide; preparing and obtaining all needed visa documents for employees and/or travellers leaving Switzerland
Our requirements


  • Completed (business) travel agency education or business education with training in the travel industry

  • At least 3 years’ experience in the business travel industry; experience with VIP customers is a strong asset

  • Excellent skills in GDS Amadeus is a must (reservations, ticketing, fare rules, rebooking, etc.)

  • Business fluency in two FIFA languages, namely English and French and/or Spanish, other languages are a plus

  • Very strong customer service skills and a passion for high-end customer service is a must

  • Excellent time management skills with the ability to multi-task even under big pressure

  • Flexible approach to working hours and ability to embrace a complex, busy and very dynamic work environment

  • Experience in project and event management is a strong asset

  • Intercultural competence, motivation and interest in working abroad
You can expect a highly motivated and helpful team working in a dynamic multicultural environment. If you have the necessary qualifications and are keen to work for an international organisation, please click "apply here" and submit your application in English (motivation letter, CV, diplomas and reference letters).
Apply here
Fédération Internationale de Football Association, FIFA-Strasse 20, 8044 Zürich
Human Resources
Only direct applications via our applicant tracking system will be considered (no agencies or applications via email/post).

Details



Quick Links