Location: Ebikon, Lucerne, Switzerland 
Requisition ID: 20037 

Schindler stands for mobility. Mobility needs experts.
Join our team in Ebikon.

Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all over the world. Behind the company's success are over 60,000 employees in more than 100 countries.

Service Manager - Schindler IT Services

Mobility is the goal

The main responsabilities of this role include:

• Responsible for Relationship Management, Demand Management, Service Portfolio Management, Financial Management and Service Level Management


• Understand the overall strategic direction of Business and participate in the strategic decision-making process of Schindler IT and regional businesses


• Negotiate and agree levels of IT Service to be delivered with the customer and document these into formal SLAs

Mobility needs you

You understand your customer and market, you think and act like an entrepreuneur and you think creatively. Also, you are able to develop and communicate a shared ambition to inspire and develop people.
Further requirements may include:

• Graduation from  recognized college or university preferably with a major in computer information systems, management information systems, computer science, computer engineering or similiar field


• ITIL v3. certified


• Several years of working experience in (international) IT infrastructure projects, having participated at least in one entire project life cycle 


• Good knowledge of project management methodologies


• Fluent in English

Do you want to move the future with us?

For questions please don’t hesitate to ask Patrick Hensler, Phone (+4141445) 3379