FUJITSU – Shaping tomorrow with you
In an industry where one revolution chases the other, Fujitsu offers a work environment in which everyone can actively shape the future. In doing so, mutual trust and a valued approach are as important to our team as to our customers and partners. Therefore we are working together on a sustainable and co-created basis. In order to enable our employees to develop their potential as far as possible, we regularly offer professional and personal training opportunities and a wide range of career opportunities.
For our location in Regensdorf/Switzerland, we are looking for an
Senior Service Delivery Manager (f/m)
Legal Entity: Fujitsu Technology Solutions AG
Your responsibilities
Leading service delivery to customers in Switzerland in order to deliver contracted service commitments and continual service improvements
Developing effective relationships with customer senior management team
Accountable for forecasting and management of the account P&L (orders, revenue & margin), balance sheet, and cash
Actively owning service risks, controls service costs & improves productivity for customers and Fujitsu
Proactively leading internal and external suppliers in a service partnership as ‘one service team’
Identifying opportunities for new business and account growth. Works independently, or with Account Management Team, to develop new business within the account, where appropriate, leading on new business such as renewals
Your profile
Bachelor in Business Information Technology (Wirtschaftsinformatik)
Strong and highly sales oriented entrepreneurial approach and the ability to develop IT strategies and lead discussion with IT decision makers
Broad understanding of IT cloud services and strong knowledge of the ITIL framework
Results-oriented, dynamic, and analytic with the ability to motivate and develop. Growth oriented with distinct business acumen and excellent leadership capabilities
Excellent verbal and written communication and presentation skills in German and English
Our company
Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Hardware or cloud solutions, SAP services / consulting, or IoT and Artificial Intelligence solutions, Fujitsu offers all from a single source. We pull out all the stops to support our customers pragmatically in the day-to-day business and prepare them for digital transformation
Interested?
We are looking forward to receiving your application.