We're looking for a

 

Salesforce Business Analyst

Meet our people: Gwen

Meet our people: Roberto

Introduction:

Do you enjoy increasing business agility, productivity, decision-making and compliance to changing standards by renovating and digitizing internal processes? Your analytical prowess and methodical mindset alongside our team of leading process improvement wizards, user experience specialists, visual designers and technologists will bring success to businesses. Help lead the way in digital change with modern user-driven processes and solutions.

Requirements: 

You should have:

• Minimum 3-5 years of hands on experience as Business Analyst in the area of CRM (preferably Salesforce).


• Experience with Salesforce.com platform is a must.


• Salesforce Sales & Service-Cloud.


• Previous Salesforce project implementation experiences.


• Cloud solutions.


• Functional & technical analysis.


• Strong customer facing.


• Previous consulting experiences.


• Agile mind-set.


• Hands-on attitude.


• Nearshoring/ offshoring experience.


• Stress resistant and adherent to on-time delivery.


• Strong work ethic, proactivity and flexibility.

Nice to have:

• Salesforce Marketing Cloud/ Pardot knowledge.


• Einstein Analytics.


• Salesforce certification.


• Development experiences.


• Technical background.

Languages:

• Excellent knowledge of English.


• Fluent German (Swiss German) is a must.

Additional information:

• Starting date: ASAP.


• Willing to travel on demand (domestic and international travel).


• Location: Zurich, onside & at the client.


• Engagement: Full time.

Job description:
For our Digital team in Zurich/ Basel we are looking for experienced Salesforce Business Analysts to thrive on data and providing key business insights based on analyzing multiple data sources. To take initiative to identify what the business should be tracking and evaluating. To be able to think through problems and make actionable recommendations. We expect you to have a good CRM experience, including, but not limited to Salesforce, especially with Sales, Service & Marketing Cloud. You should be a great team player, able to work within an international team with a positive attitude and strong customer facing skills.

What will you do:

• Responsible for the clear definition of business problems, to-be business processes.


• Collaboration with business owners, SMEs, and technical team members - you should have good-level of technical understanding to translate the input into technical language.


• Analyze information from system users to formulate the scope and objectives.


• Write system and programming specifications.


• Define and document the overall business problem and to-be functional product implementation.


• Advising our clients on digital implementations & strategy as a subject matter expert.


• Delivering high level design of the target solution, including your own participation on the CRM administration.


• Core team member of the project execution.

More than that we offer you very nice benefits:

• New offices in Zurich located in the city center with great accessibility!.


• Laptop, mobile allowance, bus allowance.


• Life insurance, pension insurance.


• We value self-education and learning new technologies, so we support all our team members in obtaining new certifications, attending learning tutorials and conferences etc.


• Flexible working hours.


• Competitive salary.


• Regular company events – regular breakfasts, team building events in SUI and abroad.

Do you like us? Feel free to contact Andrej at andrej.pejcev@b-i.com. Check out what we do at: www.blue-infinity.com/blog

Location: ZurichRef: 3719

Join our team of digital addicts

blue-infinity employees put every ounce of their passion into creating solutions that make our clients proud.  We’re all about building something meaningful that will last. We approach our work with thought and care and we want to work with people who do the same. Are you ready to push the boundaries of digital change?

Apply now!Apply now!Andrej PejcevPhone (international):+800 307 70000or connect with Andrej Pejcev on LinkedIn

Not really? Try again.

Our specialist areaYour specialist areaBusiness Analysis & ConsultingClient Services & Business DevelopmentCreative & User ExperienceInternal AdministrationInternal ManagementMarketing & CRMProgram & Project ManagementSystems & Networks InfrastructureTechnologyTrainingOur locationsOur locationsAmsterdamBaselBrnoFortworthGenevaHQ GenevaLausanneLisbonNeuchatelPragueSionZurichor input a search termApply

Undecided? Browse our current openings and send us your application:

All openings

Upload your CV

Meet our people: Arne

Meet our people: Gwen