Senior Integration Engineer (ServiceNow)

Stimulating. Motivating. Challenging.

Kudelski Security, a division of the Kudelski Group (SIX: KUD.S), is an innovative, independent Swiss provider of tailored cyber and media security solutions to enterprises and public sector institutions.

Our team of security experts delivers end-to-end consulting, technology, managed services, and threat intelligence to help organizations build and run successful security programs.

Our global reach and cyber solutions focus is reinforced by key international partnerships.

Kudelski Security is headquartered in Cheseaux-sur-Lausanne, Switzerland. For more information, please visit: www.kudelskisecurity.com

Location: Grand Cheseaux, Switzerland

Mission

Part of the Kudelski Security DevOps teams (“you build it, you run it”), within Software Integration and Tests group, the candidate provides software test and integration support to enable the rapid integration and assessment of the software parts used within Kudelski Security next generation SOC: The Cyber Fusion Center, so that business continuity and quality is guaranteed.

Responsibilities

• Assess, implement and validate changes and also provide support of 3rd party software being key parts of incident management process (SIEMs (Security Incident Event Management) systems, log parsers, Ticketing system ...).


• Suggest and implement improvements related to 3rd party software integration and operations.


• Help the Development team with the technical specification to integrate 3rd party software.


• Help the Product Owner translating business features into technical user stories and tasks for 3rd party software integration and testing. Suggest key innovations.


• Be the expert within the team for specific vendor solutions (such as ServiceNow), being point of contact with vendors to understand new releases and reference design, and communicate with vendor support to solve issues.


• In collaboration with the infra team and system engineers, setup tools and processes to automate as much as possible software deployments and tests to increase product quality.


• As part of a multi-disciplinary team of developers, infrastructure experts, developer experts, the candidate could work on other parts of the solution (development, system configuration, ….).


• Implement and use operational tools allowing to monitor, administrate and support technical components to ensure the whole Cyber Fusion Center solution is up and running.


• Participate in the 24/7 on-call service up to 1 week per month.

Requirements / Profile

a) Experience & Background:

• More than four-year experience with ServiceNow and implementation specialist ITSM certification


• IT Operations experience in various field such as.


• System administration and monitoring (Linux mandatory)


• Applications administration and monitoring


• Experience in Continuous Integration (CI), Continuous Deployment (CD) tools.


• Experience in development Python. Javascript and Ruby is a plus.


• Experience with Logstash, Docker and Kubernetes is a plus.

 

b) Qualifications:

• Advanced university degree (master degree) in technology / computer science required; Candidates with lesser academic background can be considered if supported by extensive on-field experience and track record.


• 3 to 5 years’ experience in testing and integration.

 

c) Personal skills:

• Strong team player, yet able to take initiatives and autonomous.


• Autonomy, self-taught, flexibility, rigor, efficiency and ability to manage pressure are key skills

 

d) Languages:

• Fluent English, French is a plus


• Good English written skills, French is a plus

 

Reference: 10811

Publication Date: 18-01-2019

Stimulating. Motivating. Challenging.

Kudelski Security, a division of the Kudelski Group (SIX: KUD.S), is an innovative, independent Swiss provider of tailored cyber and media security solutions to enterprises and public sector institutions.

Our team of security experts delivers end-to-end consulting, technology, managed services, and threat intelligence to help organizations build and run successful security programs.

Our global reach and cyber solutions focus is reinforced by key international partnerships.

Kudelski Security is headquartered in Cheseaux-sur-Lausanne, Switzerland. For more information, please visit: www.kudelskisecurity.com

Location: Grand Cheseaux, Switzerland

Mission

Part of the Kudelski Security DevOps teams (“you build it, you run it”), within Software Integration and Tests group, the candidate provides software test and integration support to enable the rapid integration and assessment of the software parts used within Kudelski Security next generation SOC: The Cyber Fusion Center, so that business continuity and quality is guaranteed.

Responsibilities

• Assess, implement and validate changes and also provide support of 3rd party software being key parts of incident management process (SIEMs (Security Incident Event Management) systems, log parsers, Ticketing system ...).


• Suggest and implement improvements related to 3rd party software integration and operations.


• Help the Development team with the technical specification to integrate 3rd party software.


• Help the Product Owner translating business features into technical user stories and tasks for 3rd party software integration and testing. Suggest key innovations.


• Be the expert within the team for specific vendor solutions (such as ServiceNow), being point of contact with vendors to understand new releases and reference design, and communicate with vendor support to solve issues.


• In collaboration with the infra team and system engineers, setup tools and processes to automate as much as possible software deployments and tests to increase product quality.


• As part of a multi-disciplinary team of developers, infrastructure experts, developer experts, the candidate could work on other parts of the solution (development, system configuration, ….).


• Implement and use operational tools allowing to monitor, administrate and support technical components to ensure the whole Cyber Fusion Center solution is up and running.


• Participate in the 24/7 on-call service up to 1 week per month.

Requirements / Profile

a) Experience & Background:

• More than four-year experience with ServiceNow and implementation specialist ITSM certification


• IT Operations experience in various field such as.


• System administration and monitoring (Linux mandatory)


• Applications administration and monitoring


• Experience in Continuous Integration (CI), Continuous Deployment (CD) tools.


• Experience in development Python. Javascript and Ruby is a plus.


• Experience with Logstash, Docker and Kubernetes is a plus.

 

b) Qualifications:

• Advanced university degree (master degree) in technology / computer science required; Candidates with lesser academic background can be considered if supported by extensive on-field experience and track record.


• 3 to 5 years’ experience in testing and integration.

 

c) Personal skills:

• Strong team player, yet able to take initiatives and autonomous.


• Autonomy, self-taught, flexibility, rigor, efficiency and ability to manage pressure are key skills

 

d) Languages:

• Fluent English, French is a plus


• Good English written skills, French is a plus

 

Reference: 10811

Publication Date: 18-01-2019