Job Detail

Complaint Handling Engineer TEMP

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Requisition Number

EMEA05330

Employment Type

Full-time

Location

Winterthur

Founded in 1927 and headquartered in Warsaw, Indiana, USA, Zimmer Biomet is a global leader in musculoskeletal healthcare. We design, manufacture and market orthopaedic reconstructive products; sports medicine, biologics, extremities and trauma products; spine, bone healing, craniomaxillofacial and thoracic products; dental implants; and related surgical products.

We collaborate with healthcare professionals around the globe to advance the pace of innovation. Our products and solutions help treat patients suffering from disorders of, or injuries to, bones, joints or supporting soft tissues. Together with healthcare professionals, we help millions of people live better lives.

For our Complaint Handling group at the European Headquarter, based in Winterthur (Switzerland),
we are looking for a

Complaint Handling Engineer TEMP

Your main responsibilities:

• Updating existing Complaint Handling procedures to fulfill requirements according to the new Medical Device Regulation (MDR) in line with corporate guidance


• Develop a concept/automated tool to simplify the process of performing Complaint Data Reports


• Perform complaint data reports in accordance with Post Market Surveillance guidance


• Perform and implement complaint data analysis reports of specific products for Risk Management purposes


• Perform statistical analysis of complaint rates for specific products to determine whether corrective actions are needed


• Support or perform evaluation, investigation and risk assessment for the complaint as required


• Ensuring that complaint documentation is complete, comprehensible and conforms with the regulation requirements

Your Qualifications and Experience:

• Technical Degree (Bachelor of Science or equivalent, preferably of a University of Applied Sciences) or apprenticeship with technical background


• 1-2 years of experience in a Quality or Engineering Department


• Experience in statistical techniques


• Good communication and writing skills


• Good analytical skills


• Good command of English (C1) and German (C1) both verbal and written


• Excellent interpersonal skills - able to work with individuals at all corporate levels and different cultures

If you seize this opportunity, you will able to develop your international experience and be a part of a great and truly global team. Zimmer Biomet offers a wide range of challenging career advancement opportunities and a dynamic work environment. We look forward to receiving your complete application.

Zimmer GmbH
Jan Lucarelli
Recruiting Coordinator
Tel: +41 52 233 53 58                                                                                                              www.zimmerbiomet.com

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