Ranked as #12 on Forbes’ List of 25 Fastest Growing Public Tech Companies for 2017, EPAM is committed to providing our global team of over 25,900+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.
DESCRIPTION
Currently we are looking for an IT Program Director - Insurtech for our Zurich office to make the team even stronger.
The role will be leading the Delivery for the Insurance industry, overseeing management of projects and together with Business Development/Account Management the client relationship. The Director, Delivery Management will be accountable for driving the delivery management organization, assuring top level project governance and assuring top management awareness, as well as guidance of project organization.
The role will be integrated into an end-to-end approach, collaborating closely with Business Consulting and Design, to deliver best in class solutions to our Insurance Clients. The role will provide technology leadership, mobilizing and motivating teams towards desired outcomes in complex delivery setups.
Responsibilities
Provide hands-on responsibility for European Insurance delivery
Drive portfolio of program(s)/project(s) in line with client expectations with regards to scope, right-staffing, timelines, deliverables and quality. Addresses risk and issues through concrete action plans
Work hand in hand with client’s project and program counterparts
Take responsibility of specific leads, lead management, and qualification for the bid/financing, staffing, managing the client expectations
Work very closely with EPAM’s staffing to attract and retain talent, and grow the nearshore delivery team
Work closely with EPAM’s Business Consulting & Design teams as part of an integrated approach
Be responsible for maintaining and developing the project governance structure and is an active ambassador of the delivery quality for the setup
Serve as a point of escalation for the client and EPAM top management
Manage delivery for strategic accounts and major contribution into company best delivery management practices and processes
Be responsible for embracing the best engineering delivery practices, from inception until production adoption in the organization
Assume the leadership on strategic delivery efforts, defining strategies as well as approaches for delivery to the client
Be fully involved into the approach to generate additional value for the client and taking ownership of potential upsell, as well as new business development
Provide delivery against agreed scorecard and key performance indicators of utilization, productivity, and quality
Requirements
Deep understanding of the insurance domain and associated technology agenda, with a strong exposure to InsureTech innovation (e.g. responsive products, big data, intelligent automation, predictive analytics, etc.)
Expected to have at least 12 years in IT and 8+ years in delivery management
Proven track record of managing successful delivery of organization of 70-150+ FTEs, or engagements of a similar size, with high business impact
Significant experience in managing a complete set of activities related to the project delivery in a company such as staffing, client management, delivery and execution
Advanced competency in landing new business, sustaining development and improving quality
Demonstrable experience in running multiple delivery streams, assuring proper governance on the top management level
Hands on in applying technology and software engineering practices with ability to supervise and suggest competitive technical decisions and assure a winning mix of delivery practices applied on the project
Business savvy and able to oversee delivery from financial, sourcing, development and business point of view
Recognized skills in forming vision, coherent approach to delivery across the organization
Able to dive deep into complex issues of the production delivery, run the root cause analysis, and propose solutions, pushing through all steps necessary to deliver
Ability to perform at senior level, assuring world-class services are delivered to the client across the board
Excellent presentation skills, able to impress and influence senior stakeholders
Able to stand for the team during the hard times, handling escalations, expert in a conflict solving, able to bring very fuzzy ideas and vision to a solid setup
Able to absorb, consult, coach and own strong delivery setups, resilient to stress
Leadership that is recognized for integrity, and a strong desire and ability to influence people, as well as achieve the best outcome for business
Minimum of a bachelor’s degree, MBA or equivalent business experience is preferred
Strong knowledge of and experience in service- and cloud-based solution architectures and deployments, able to provide technical leadership
Demonstrated experience in and knowledge of Scrum and Agile practices is essential
Good knowledge of Continuous Integration and DevOps best practices
Excellent German & English oral and written language skills
We offer
Experience exchange with colleagues all around the world
Competitive compensation depending on experience and skills
Regular assessments and salary reviews
Develop integration modules for interacting with new systems and applications
Opportunities for self-realization
Friendly team and enjoyable working environment
Corporate and social events
Please note that any offers will be subject to appropriate background checks
We do not accept CV from recruiting or staffing agencies
