Location(s): France, Germany, Switzerland, United States; Massachusetts
Role Summary:
The Global Account Executive is responsible for strategic customer relationships with key global customers, orchestrating deployment of corporate wide resources for providing comprehensive solutions at all key customer sites. Responsible for developing such solutions while encompassing the terms of the Life Sciences portfolio and as a result making a global
impact. This role ensures strategic alignment between the customer and the company to enable
mutual growth and success.
Essential Responsibilities:
The Global Account Executive is accountable to engage and develop a deep understanding of the Biopharmacueutical global account strategy. By building relationships with senior members of the customer's organization, the Global Account Executive develops and maintains a strong partnership, aligning the global customer’s strategic focus and GEHC strategy to contribute to the Precision Health vision. Through deep understanding of the customer’s strategy and challenges, the Global Account Executive will develop solutions and offerings to enable both the customers and GEHC’s growth.
This person will lead in a global, matrix structure and co-ordinate the existing teams who deal with the customer and ensure that good communication systems and processes are created with all functions including Account and Sales and Services teams, Enterprise, and Commercial Operations, Marketing and Supply Chain. Furthermore, the role is responsible for achievement of customer related business metrics and reporting these metrics on a regular basis to the regional and global commercial leadership teams.
The Global Account Executive is accountable to engage and develop a deep understanding of the Biopharmacueutical global account strategy. By building relationships with senior members of the customer's organization, the Global Account Executive develops and maintains a strong partnership, aligning the global customer’s strategic focus and GEHC strategy to contribute to the Precision Health vision. Through deep understanding of the customer’s strategy and challenges, the Global Account Executive will develop solutions and offerings to enable both the customers and GEHC’s growth.
This person will lead in a global, matrix structure and co-ordinate the existing teams who deal with the customer and ensure that good communication systems and processes are created with all functions including Account and Sales and Services teams, Enterprise, and Commercial Operations, Marketing and Supply Chain. Furthermore, the role is responsible for achievement of customer related business metrics and reporting these metrics on a regular basis to the regional and global commercial leadership teams.
Key Responsibilities/essential functions include:
• Creation of a global customer specific strategic plan that defines where the company and the customer can partner to grow the business together. Build portfolio wide offerings that drive understanding of the potential of digital solutions, analytics, diagnostic and imaging collaboration, Precision Health, etc. Ensure that the account plan addresses scenarios including impacts resulting from changes in the customer's product development pipeline, manufacturing strategy and consolidation moves.
• Regularly assess business development plan and gain an understanding of the key players in the relationship - Develop and Implement a plan for gaining deeper trust and engagement of senior management for both client and GEHC.
• Expansion of the portfolio being utilized by the customer is key to success in this role. Through engagement with sales leaders, product management, modality leaders and the service organization, establishing the opportunity funnel will be an essential short term goal
• Review contractual arrangements with the customer and develop the strategy for future contract negotiations
• Create accurate reports of existing business and maintain an accurate forecast of short term business opportunities through co-ordination of all parties likely to be involved in the delivery of this business
• Define the goals for customer service levels and work with the regional counterparts to drive overall customer satisfaction indicators and levels
• Engage with the executive team who have also been assigned to the account and ensure that the entire Life Sciences Executive Committee are briefed on plans for growing the account
Qualifications/Requirements:
Minimum Education to Bachelor Degree level
• Extensive experience in Business Management or Sales/Marketing and demonstrated business acumen as exhibited through Business Development, Consulting, Marketing or Commercial experience, ideally in a Biopharmaceutical environment or sector.
Leadership experience, with demonstrated experience working with global and cross functional teams to create alignment and common purpose on behalf of the customer.
Knowledge/experience in Life Sciences manufacturing , clinical development or R&D
Talent with potential for development
• Minimum Education to Bachelor Degree level
• Extensive experience in Business Management or Sales/Marketing and demonstrated business acumen as exhibited through Business Development, Consulting, Marketing or Commercial experience, ideally in a Biopharmaceutical environment or sector.
Leadership experience, with demonstrated experience working with global and cross functional teams to create alignment and common purpose on behalf of the customer.
Knowledge/experience in Life Sciences manufacturing , clinical development or R&D
Talent with drive and potential for development.
• Proven account management and project planning skills
• Demonstrated experience with executive customer leadership teams and understanding of financial drivers from an industry perspective.
• Outstanding influencing, interpersonal and networking skills to drive collaborative culture at all levels
• High level presentation skills; able to present ideas in English to customers and internally in a way that produces understanding and impact.
About Us:
We are an $19 billion unit of General Electric Company (NYSE: GE), employing more than 54,000 people worldwide and serving healthcare professionals in more than 100 countries. We believe in our strategy - and we'd like you to be a part of it. As a global leader, GE can bring together the best in science, technology, business and people to help shape a new age of healthcare.
Something remarkable happens when you bring together people who are committed to making a difference - they do!
At work for a healthier world.
Learn More About Careers at GE
Learn More About GE Healthcare
GE Healthcare Life Sciences provides products and services used as tools for biopharmaceutical manufacturing, drug discovery and the latest in cellular technologies, thereby enabling our customers around the world to be more productive, effective and creative. Our motivation is to create better health for more people. Through our five decades of supporting the biopharmaceutical industry and its research partners to become more productive, we are helping to reduce costs, increase access and improve quality in the healthcare system. We use our expertise and know-how in imaginative ways to work with our customers to provide what’s needed today and create products and solutions to enable the medical treatments of tomorrow. We add value to our customers by:
• Providing cutting-edge research tools that give deeper insights into cell function to enable disease diagnosis and the development of treatments.
• Enabling manufacturing productivity: we provide solutions for the entire bioprocess workflow (i.e. start-to-finish bioprocessing) helping our customers to develop and manufacture biopharmaceuticals more efficiently.
• Providing high quality support and maintenance services.
We are the home of many famous brands, including Whatman, Amersham, Biacore, WAVE, Applied Precision, Xcellerex and more.
Learn More About GE Healthcare Life Sciences
GEHC-LS
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Locations: France, Germany, Switzerland, United States; Massachusetts
GE will only employ those who are legally authorized to work in the United States for this opening.
