Job Detail

gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.

As a Flights Solutions Engineer, you'll work closely with our partners, gain deep technical knowledge of the airline industry and of schedules, pricing, availability and fares.

Flights Solutions Engineers (FSEs) within the Flights team help drive the strategy for supporting our most strategic airline partners. As part of the team, you will leverage both your technical and interpersonal skills to find the best ways to balance business needs with technical constraints to develop the right solutions for our airline partners. You'll lead implementation reviews, develop solutions for customers, champion new product features and help define the strategic partner support roadmap for the future.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of solution-oriented trusted advisors support millions of customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

• Develop deep familiarity with the flights industry and domain knowledge. Be the voice for our customers working with engineering to define product requirements.


• Implement efficient solutions to complex technical challenges for our customers, including design, coding, and deployment.


• Leverage implementation best practices and standards for Partner solutions. Ensure requirements and solutions are well documented and communicate regularly with stakeholders about status and challenges.


• Identify opportunities to improve scalability, improve processes, and develop tools and utilities.


• Build, test, and maintain integration code for Google Flight Search. Troubleshoot challenges with code and integration.

Qualifications

Minimum qualifications:

• BA/BS degree in Computer Science or a related technical subject or equivalent practical experience.


• Experience in one or more programming languages, including Java, C++, Python.


• Experience in working with web technologies such as HTML, CSS, JavaScript and HTTP.


• Ability to speak and write in English fluently and idiomatically.

Preferred qualifications:

• Experience working in a client-facing technical service environment working with large customers or partners and in navigating business organizations, managing multiple cross-functional stakeholders, and negotiating optimal solutions across all associated parties.


• Familiarity with SQL/MySQL and Unix/Linux operating systems and commands.


• Demonstrated ability to adapt your message to the technical level of the audience and comfort presenting technical materials to groups of any size and background.


• Experience in or passion for the travel and flights industry.


• Excellent organizational, project management and attention to detail skills.


• Excellent problem solving, analytical and troubleshooting skills.

At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

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