The CEO-department “Business Development & Executive Office” (S/CO) stands for a holistic approach of corporate development and incorporates the responsibility for KAIZEN and process improvement, strategy and business development, organizational development, innovation and digitalization, as well as for the Executive Office. As an integral part of the department, KAIZEN and process improvement is responsible for the continuous improvement framework of SWISS and supports department to achieve their goals. Therefore a variation of methods such as Kaizen, Lean, Design Thinking etc. is offered and performed in customized workshops for internal costumers.
As position holder Process Management and Continuous Improvement, you support the management in further improving their business processes, plan and carry out workshops, design and document processes. Therefore, you are responsible for modelling existing processes, develop the process architecture as well as planning and steering improvement measures. Moreover, you actively collaborate within the process community of the Lufthansa Group. You successfully lead diverse teams and communicate effectively to all relevant internal and external stakeholders, including the visualization of subjects for appropriate presentations on management level. Hereby, you will have the unique opportunity to observe and influence change in various departments at SWISS, and be a part of a dynamic and interdisciplinary team. You report to the Head of Business Development and Executive Office based in ZRH.