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Apply to JobJob ID250153BRPosition TitleSenior Team Head Systems GovernanceJob DescriptionDrives all aspects related to the governance of Systems in use to support business activities within Global Clinical Supply (GCS) and Technical R&D (TRD), for SAP only.



Leads and coordinates all system improvement initiatives in partnership with Dev IT and ensures visibility of performances trough KPI monitoring. Maintains a high performing support model to Business through active alignment with stakeholders for issues resolution. Drives functional excellence. Fosters a culture of empowerment, trust, learning, diversity & inclusion and high performance and has the disciplinary and legal responsibility for the people assigned to own team.



Major Accountabilities

• Leads a Team in GCS Systems & Operational Excellence as Operational Manager in a direct leadership role

• Owns, drives and governs Systems and associated landscape within TRD/GCS. Implements and maintains the integrated business support model through the resources assigned

• Closely partners with multiple levels of the TRD organization and with external partners (e.g. Dev. IT, Helpdesk and others) to align on cross-functional projects and business priorities

• Conducts analysis of business needs and subsequently plans and implements the required projects and improvements. Ensures proper transition to Line Functions of the key initiatives implemented; maintains a rolling 24 months strategic plan of system related projects in coordination with Dev IT. Critically evaluates portfolio of improvements to ensure sustainability overtime, identifying priorities and opportunities to simplify ways of working.

• Oversees and manages all 3rd party activities involved in system governance and helpdesk, ensuring full adherence to budget and timelines to support operations of a fully integrated Clinical Supply Chain Management

• Ensures full development of assigned resources including (but not limited to) creation of career path and strong technical competency training; maintains and coordinates a support-to-the-business model to address day-by-day need as well as mid/long term improvements

• Develops and maintains a set of KPIs for ongoing activities; ensures adherence to them and drives/implements any required improvements; drives a culture of continuous improvement

• Oversees and proposes SAP improvement implementation at TRD level in conjunction with functional excellence activities related to systems. Ensures high level processes and maps are developed and maintained

• Acts as a role model for Novartis values and behaviorsMinimum requirementsEducation: Advanced degree in science, engineering or relevant discipline (Ph.D., MBA or equivalent)

Languages: Fluent English (oral and written)



Additional:

• >10 years of practical experience in chemical / pharmaceutical industry or > 6 years of experience in field of expertise

• Recognized expertise in related field and good understanding about adjacent areas

• Very good knowledge about the Drug Development and Clinical Supply processes

• Thorough knowledge about project management

• Solid knowledge of relevant regulations (e.g. GMP, HSE etc.) and Novartis specific standards

• Leadership experience of cross-functional problem-solving and idea generation activities

• Strong communication skills. Strong presentation skills. Advanced coaching skills

• Advanced presentation and facilitation skills in front of larger audiences

• Excellent leadership skills

• Excellent communication, negotiation and interpersonal skills. Ability to work in interdisciplinary and cross-cultural teamsDivisionGlobal Drug DevelopmentBusiness UnitTECHNICAL R & D GDDLocationSwitzerlandSiteBaselCompany/Legal EntityNovartis Pharma AGFunctional AreaResearch & DevelopmentJob TypeFull TimeEmployment TypeRegular

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