Responsibilities
Engage and partner with new customers at the Executive level to drive growth in Orange IT services / solutions by creating value and bringing innovation to a customer’s business. Through development of account strategy, solid business plans, understanding of market trends, the customer’s competitive landscape and teaming within an extended account team ensure that Orange Business Services becomes the dominant international IT services provider for the customer.
Leverage existing relationships with Software, Hardware and Consulting vendors and/or sales representative to expand the customer engagement model and create opportunities where Orange can engage a third party to provide a unique business value to the customer.
Engage with current and potential customers at the Executive level to understand their overall strategy and key business drivers; strive to develop a roadmap with the customer that facilitates progression towards or closure of IT and Data center service contract with Orange
Develop multi-level and multi-functional relationships (CEO, CFO, CIO and Business Unit Leaders) to drive solutions that are innovative and provide value / benefit relative to the customer’s respective business needs; deepen and widen relationships with a longer term focus.
Understand the customer's business and IT strategy; map these requirements to industry trends, as well as with existing customer requirements where Orange solutions have helped provide value.
Prepare regular analysis of competitor activity to understand market direction and potential impact on customer relationship, proactively look for opportunity to address need for cost reductions or technology refresh to achieve enhanced capability, improved efficiency, or pronounced market advantage
Position consulting services as required to strengthen relationship by demonstrating Orange Business Services’ ability to bring intellectual value and advise; provide resolution of communications related problems through quality analysis in partnership with customer
Organize conferences and social events that give Orange captive access to customers in an attempt to build rapport.
Look to identify and manage third parties that add value to proposed solutions; position Orange as the strategic integrator providing a unique value proposition for our clients.
Required skills
International Business
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
Regular