Job Detail

CRM Coordinator - Basel

Inseriert am: 24.09.2018

TALLY WEiJL is an international fashion label for young, self-confident women. Expressive styles and the latest trends have led to the 30-year success story of the company following its foundation in 1984 by Tally Elfassi-Weijl and Beat Grüring. Still a family run business based in Basel, TALLY WEiJL has developed in to a multichannel provider supplying more than 900 stores in 37 countries.


Deine Aufgaben


Identify the TALLY-WEiJL personas within our database and build a personalized customer experience in order to drive the business KPI’s. Building the campaign strategy for our target groups:



  • Define and implement key messages and be the voice of the customer in outbound communications

  • Orchestrate emailing strategy delivering best-in-class customer experience cross-channel in order to support takings goals for the service

  • Define behavioral triggers across the customer lifecycle to optimize customers’ recency, frequency, and monetary value

  • Adapt brand strategy and marketing plan to the email strategy on both national and local scales

  • Build and manage proper campaign planning

  • Managing new communication channels opening (SMS, push notification…)

  • Coordinate with responsible stake holders for campaign building and delivery (content / translations / design / products / landing page / testing / guidelines / segmentation / promotion…)

  • Be a key player for the promotion alignment between services.

  • Define proper workflow within the company in order to ensure efficiency, meeting deadlines and quality

  • Analyze & report campaign success (KPIs tracking, report building)

  • Manage Location Marketing Cloud tool

  • Conduct new strategies and give recommendations based on the learning’s Benchmark


Dein Profil



  • Bachelor degree.

  • Min. 3 years of experience.

  • English mandatory. Any other European language would be an asset.

  • Familiarity with any CRM system tools as mandatory.

  • Strong skill using Microsoft Office suite (MS Word, Excel, PowerPoint and Entourage).

  • Experience creating, executing and evaluating online marketing campaigns (emailing).

  • Project management skills.

  • Good sense to drive a channel.

  • Strong understanding of new technologies and how they can be applied to Omnichannel.


Wir bieten Dir



  • International experience with daily new challenges in a young and fast moving environment.

  • Career development opportunities.


 


We are looking forward to receiving your complete application, including a handwritten motivation letter, by e-mail.



  • ArbeitsortBasel - Switzerland

  • Datum

  • ServiceMarketing

  • PensumPart Time

  • JobtypJob

  • VertragsartPermanent

  • KontaktJennifer Zedi

Details