Set up, maintain, and provide operational support of the ICT infrastructure (cloud-based wherever possible) which enables users at field locations and headquarters to access ICT tools and applications. Provide end-user guidance and support of ICT tools for them to perform their jobs effectively and efficiently.
Medair Headquarters (HQ) provides operational guidance for country programmes, along with both technical and compassionate support for our relief workers. Within our headquarters and affiliate offices, we are also responsible for promoting the work of Medair to the world, to raise and manage the funds needed to run our life-saving and sustaining programmes and to recruit international and HQ staff.
The ITS department develops a stable and standardized ICT infrastructure in HQ and Medair’s field locations, following the ITS strategy and roadmap.
Medair HQ, Lausanne, Switzerland.
November 2018. Full time, open-ended contract.
Support Delivery of Solutions
Operations of ICT Infrastructure
Project Management
End Users Support
Solution Awareness
Innovation / Changes
Team Spiritual Life
This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.