Switzerland, Aargau, Kaiseraugst FHLR
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Job Accountabilities:
Responsible for the day to day delivery of SQPR applications and tools ( iRAAM, SRA Portal, DCR Portal, Vendor Assessments, etc)
Responsible for lifecycle management ( changes and enhancements) across SQPR systems
Responsible for establishing and managing the team that will be responsible for daily operations of the tools and applications.
Liaison with delivery team(s) external to SQPR to coordinate overall delivery and issue resolution.
Assess and evaluate technology enhancements affecting SQPR systems
Key Skills/Experience:
More than 5 years of experience in Service Management for global/regional systems delivery
3-5 years experience people management
Track record of managing ontime.on budget delivery in global organizations
Strong background in ITIL processes, project management
Understanding of internal Roche delivery and operational processes
Proficiency in English language is required, other languages are a plus
Strong communication and influencing skills
Ability to work across groups managing individuals both directly and indirectly to achieve a common goal
Roche is an equal opportunity employer.
Information Technology, Information Technology > IT Service & Operations