Job Detail

IT Associate Technician (Senior)

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Requisition Number

EMEA04973

Employment Type

Full-time

Location

Winterthur

Founded in 1927 and headquartered in Warsaw, Indiana, USA, Zimmer Biomet is a global leader in musculoskeletal healthcare. We design, manufacture and market orthopaedic reconstructive products; sports medicine, biologics, extremities and trauma products; spine, bone healing, craniomaxillofacial and thoracic products; dental implants; and related surgical products.

We collaborate with healthcare professionals around the globe to advance the pace of innovation. Our products and solutions help treat patients suffering from disorders of, or injuries to, bones, joints or supporting soft tissues. Together with healthcare professionals, we help millions of people live better lives.

For the European Headquarters, based in Winterthur (Switzerland), we are looking for an

IT Associate Technician (Senior)

The primary function of this position is to provide efficient and effective IT support for internal (informational) users and professional solutions for complex IT problems and questions.

Your main responsibilities:

• Working independently on different IT related support requests


• First and second level support: Installations of pc’s, laptops and software, user administration, deskside support according to predefined processes


• Provide second level IT support in local language and English


• Provide fast und competent technical support to complex IT problems and questions from users


• Build and maintain relationships with users and other experts


• Keep track using helpdesk tool of issues assigned


• Videoconferencing support, meeting support

Your Qualifications and Experience:

• Further EDV education (PC-Supporter/in, SIZ) or comparable experience


• Certified System or Support Technician


• User Management Tools


• Basic knowledge of SAP


• Knowledge in MS Server OS and active directory structures


• Knowledge in ITIL V3


• Excellent Windows (Client) knowledge


• Willingness for stand-by for emergency duties outside normal office hours


• Strong English and German skills both orally and in written form

Travel Requirements:

This dynamic job position has a willingness to travel approximately 0% to 5%.

If you seize this opportunity, you will able to develop your international experience and be a part of a great and truly global team. Zimmer Biomet offers a wide range of challenging career advancement opportunities and a dynamic work environment. We look forward to receiving your complete application.

 

Zimmer GmbH

Cenk Korkmaz

Human Resources

Tel: +41 58 854 84 68

www.zimmerbiomet.com

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