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People every day all around the world will benefit from more personalized healthcare. The promise of better, faster, more cost efficient solutions is now within our grasp. And that’s the world in which Tecan plays a vital role – helping advance healthcare – through advanced life science research and diagnostic solutions. We constantly seek new ways to steer innovation.




Every lab. Every day. Empowered.



Our vision is to empower every laboratory, every day, around the world with Tecan technology, products and support. We will help to shape the future of automated workflows in life sciences and clinical diagnostics through unrivaled expertise, products and customer support.



We need you to join our Application Support team at Männedorf

Associate Scientist

What you will do

In this challenging and important role you will provide application support on a global level. Furthermore you will produce, prepare and provide product training for external and internal customers. 

 

Responsibilities will include

• Coordinating and providing complex and comprehensive global 2nd level support


• Investigating application and software issues remotely or on-site and communicating solutions to customers worldwide


• Active participating in product care team meetings


• Administrative tasks in SAP


• Developing, planning and conducting (in-house or on-site) training courses for customers, Tecan employees and distributors


• Defining training curriculum


• Creating, defining and reviewing training material, service- and training-concepts


• Defining service requirements for new products

 

What you bring along

• PhD in science, life science or equal education


• Advanced qualification in adult education


• Experience in laboratory and application with emphasis in science, medical, pharmaceutical or clinical diagnostic area


• Advanced Windows and MS Office Skills


• Programming skills e.g. with C/C++ are a plus


• Fluent German and English Skills, other languages are a plus


• Customer and solution oriented, with high quality awareness


• Strong communication skills and ability to deal with demanding customers


• Working under pressure in an organized and analytical manner


• Willingness to travel worldwide (10-20%)

What you will get

• Comprehensive Compensation and Benefits package


• Progressive employment conditions


• Exciting career opportunities


• Wide range of training courses


• Extremely attractive location overlooking the lake of Zurich


• International and diverse environment (30+ different nationalities)


• Strong company culture with rich history


• Global mindset with “Swissness” at heart

 

Do you want to make a significant difference in how the world is looking tomorrow and contribute to the innovation of state-of-the-art, cutting-edge technology products?

  

Look no further and apply now!

We are looking forward to receiving your application online.

  

Applications from recruiters are welcome. Please register using this link: www.tecan.com/recruiters

  

Tecan Schweiz AG, Seestrasse 103, 8708 Männedorf, www.tecan.com

Location: Männedorf, Switzerland

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