Job Detail

Service Desk Analyst

Inseriert am: 27.09.2018

Answers questions regarding system procedures, online transactions, system status and downtime procedures with a high service level. Collaborates with network services, software systems engineering and/or application development in order to restore service and/or identify problems. Maintains a troubleshooting tracking log ensuring timely resolution of problems. Support users in the use of computer equipment and internal systems by providing necessary training and advices.

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