Department: Olympic Foundation for Culture and Heritage
Location: Lausanne, Switzerland
Contract Type: Open-ended
Activity Level: 80%
Entry Date: 01.11.2018 or TBD
Deadline to apply: 08.10.2018
Mission
Ensure the coordination and organisation of visits to the Olympic Studies Centre (OSC) so that the services and resources offered match the requests and needs of the clients.
Help to make available and manage the collections and resources within the OSC.
Coordinate the follow-up of tasks and complaints with the supplier of our collections management system.
Main responsibilities
Serve as the main point of contact for visitors/researchers from outside the OSC:
Organise visits: analyse the requests from researchers/visitors beforehand, anticipate their needs in order to maximise their access to sources and information remotely, and to optimise the quality of their visit.
Coordinate with the OSC experts the provision of the relevant resources for visitors and researchers, remotely and at the OSC.
Manage and coordinate visits to the OSC for academic groups and researchers.
Present the OSC and its resources to academic groups.
Manage and coordinate IOC headquarters visits and timetables for academic groups.
Organise and take part in the orientation sessions for researchers.
Ensure that all requests and correspondence are recorded in the Caleo system (OSC TT).
Constantly help to develop the services offered to groups and researchers.
Take part in the collections management operations and work with the section’s client services
Catalogue and index new publications in the Syracuse system.
Take part in the collections filing, cataloguing and storage operations.
Welcome clients direct them to the relevant resources and help them with their searches using the tools available.
Conduct loan operations.
Supervise registrations and manage loan reminders to users.
Supervise the management of the inter-library loans service and the service for searching for and ordering scientific articles.
Constantly ensure the availability and accessibility of the tools offered to researchers outside the OSC.
Ensure a high level of quality and relevance for the answers and services offered for all information or loan requests.
Be the main point of contact for managing the ticketing of the incidents/breakdowns/errors of our Syracuse collections management tool.
In the framework of the grant programmes, help to evaluate the applications under the responsibility of the External Relations and Academic Programmes Section.
Provide material for the OSC’s communications activities (bulletins, etc.) in close collaboration with the External Relations and Academic Programmes Section.
Help to promote and make available all the OSC’s patrimonial collections and other resources with OSC clients (those at the OSC and elsewhere)
Constantly develop the availability and accessibility of the tools offered to researchers outside the OSC.
Promote the collections thanks to good spoken and written communication, and by having an attractive and well maintained environment.
Help with assessing candidatures in the framework of the grant programmes, under the responsibility of the External Relations and Academic Programmes Section.
Profile and skills
HES/Bachelor’s degree with a specialisation in information and documentation, or equivalent
Three-to-five years’ experience in a library or specialised services centre, preferably in a similar international environment
Good knowledge of cataloguing/indexing and everyday work within an institution
Excellent command of English and French. Knowledge of other languages (German and Spanish) would be much appreciated
Excellent command of office software such as Word, Excel and PowerPoint
Good knowledge of IT and information technology tools, and document databases
