Job Detail

Head of Operations and Support

Inseriert am: 12.09.2018

Head of Operations and Support

Hosted EntitiesDefeat-NCDJob categoriesAdministration, Health, LeadershipVacancy codeVA/2018/B5119/16405LevelICS-12Department/officeECR, GVA, UN portfolioDuty stationGeneva, SwitzerlandContract typeInternational ICAContract levelIICA-3DurationOpen-endedApplication period12-Sep-2018 to 25-Sep-2018



Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement.





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Background Information - Job-specific

The Defeat-NCD Partnership The Defeat-NCD Partnership was established in January...


The Defeat-NCD Partnership


The Defeat-NCD Partnership was established in January 2018 to help tackle the most significant global health problem of the age: premature death, sickness, disability, and the associated social and economic impacts of selected non-communicable diseases (NCDs). These are projected to cost tens of billions of dollars with the most adverse consequences falling upon the poorer countries and communities.


The Defeat-NCD Partnership is hosted by the United Nations Office for Project Services (UNOPS), and forms part of its growing portfolio of global health related Partnerships such as Stop TB, Roll Back Malaria, Scaling up Nutrition, Water Supply and Sanitation Collaborative Council. Overall, UNOPS health-related work totaled some US$430 million in 2017 and it is the biggest sector we work in.


Our vision is that of a world in which there is universal health coverage for NCDs. This is a direct contribution to the transformational 2030 Agenda for Sustainable Development to which all nations subscribe.


Our mission is to enable and assist the approximately 100 lower-income and lesser-developed countries to scale-up sustained action against NCDs so that they can progress SDG 3 on ensuring healthy lives and promoting well-being for all at all ages and, more specifically, to achieve target 3.4 to reduce, by one-third, premature mortality from NCDs by 2030.  Our initial focus is on diabetes and hypertension with expansion to other NCDs in due course probably starting with the early detection and treatment of cervical and breast cancer.


Defeat-NCD is a ‘public-private-people’ Partnership that is an autonomous inclusive programme of the United Nations system. Our membership and governance include governments, multilateral agencies, civil society, academia, philanthropic foundations, and the business sector.  We subscribe to the ethical principles of the United Nations Global Compact. We follow the technical norms and guidance issued by the World Health Organization. Our operating procedures derive from United Nations rules but are designed to be fast and responsive. We work in a complementary and coordinated way with other health and development actors at all levels.


The secretariat of the Defeat-NCD Partnership is located in Geneva, Switzerland.


Functional Responsibilities

The Operations Manager reports to the Deputy Chief Executive, who provides gener...


The Operations Manager reports to the Deputy Chief Executive, who provides general guidance and supervision. The role is responsible for providing an efficient and integrated support service for the Defeat-NCD Partnership.


The role contributes to the development and implementation of strategies to enhance the competencies and position of the Defeat-NCD Partnership in delivering services focused at the country level. Specifically, by enabling their populations to access a range of interconnected essential services and resources, through


four tracks: The Defeat-NCD National Capacity Strengthening Facility, the Defeat-NCD Community & Health Systems Scale-up Facility, the Defeat-NCD Essential Supplies and Distribution Facility, and the Defeat-NCD Financing Facility.


The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of the hosting agency - UNOPS.


The Operations Manager’s responsibilities will include, but not be limited to the following:


Advisory and technical support



  • Lead the formulation of The Defeat-NCD Partnership’s operational strategies and policies through advisory services to the Deputy Chief Executive.

  • In consultation with the relevant UNOPS counterparts, develop and keep updated the standard operating procedures covering the Defeat-NCD Partnership operations under its four tracks.

  • Keep the hosting terms between UNOPS and the Defeat-NCD Partnership updated, and ensure maximum value for money and efficiency gains from services provided by UNOPS as the hosting agency.

  • Provide technical advice and operational guidance on innovative approaches to project financing, risk assessment/ mitigation and use of financing structures, mechanisms instruments and guarantees.

  • Collaborate with colleagues to identify the need, determine cost and plan all Defeat-NCD Partnership support services, including procurement, finance, human resources and administrative services.

  • Assist the Deputy Chief Executive in setting goals, targets and performance standards for projects, and recommend tools for monitoring, evaluation and auditing.

  • Monitor and supervise all aspects of operations to ensure compliance with corporate strategies, UNOPS rules, regulations, policies, and standards of accountability, ethics and integrity and achievement of results.

  • Monitor support services to ensure optimum client service and satisfaction, including liaising with appropriate UNOPS Geneva Portfolio team members, UNOPS Headquarters and Europe and Central Asia specialists in Human Resources, Finance, Procurement, and Administration, and UNOPS field offices for required support.

  • At the request of the Deputy Chief Executive participate in any internal or external forum discussions and planning to ensure the Defeat-NCD Partnership’s position, interests and priorities are fully considered.

  • Act as focal point for any internal/external audit exercises.


Project planning and coordination support



  • Provide assistance and support to programme and project budget preparation, revisions and work planning.

  • Provide input into project engagement and acceptance documents including assisting with contract negotiations.

  • Advice on goal setting, targets and performance standards for projects and recommend tools for monitoring, evaluation and auditing.

  • Monitor project financial projections, take necessary action(s) and/or refer critical issues to the Deputy Chief Executive and/or other stakeholders for action.

  • Provide advice on programme and project cost sharing, deployment of funds and closure.

  • Constantly monitor and analyse the operating environment to identify potential risks and take action/refer critical issues for intervention to ensure delivery of results.

  • Closely liaise with the UNOPS field offices in order to troubleshoot any issues that might cause interruption in the support services management.


Procurement



  • Oversee and supervise the Defeat-NCD Partnership procurement processes, including tendering processes and evaluation and supplier selection, to ensure viable procurement solutions that meet operational needs and compliance with UNOPS procurement procedures, regulations and standard of accountability, ethics, integrity and performance.

  • Evaluate contractual arrangements and legal commitments/risks for appropriate action.

  • Oversee the efficiency and integrity of the procurement evaluation process to ensure cost-effective procurement of goods and services.

  • In consultation with relevant colleagues, review, administer and issue contracts, agreements/amendments with the different vendors/sub-contractors/service providers.

  • Oversee the logistics of goods and equipment on project sites to confirm delivery and safe warehousing.

  • Evaluate, list, update and monitor the performance of the roster of service providers of suitable firms or institutions.


Financial management



  • Prepare the Defeat-NCD Partnership financial plan and manage the budget process/cycle to ensure timely revisions and reallocation of funds.

  • Oversee the Defeat-NCD Partnership Finance Specialist and ensure compliance with the UNOPS/ Financial Rules & Regulations and Finance procedures

  • Monitor, track and control expenditure to ensure optimum and appropriate use of resources.

  • Ensure the availability of required financial reports and exception reports including investigating anomalies to resolve problems, reporting or recommending any action required to relevant stakeholders.

  • Supervise the timely review, posting and closure of accounts. Certify/verify accuracy and compliance with standards of accountability framework. Submit/prepare mandated report on financial status.

  • Supervise all financial services (accounting, cash management, payments etc.) ensuring timeliness and compliance with standards of accountability and performance.

  • Monitor the expenditures for the Defeat-NCD Partnership and ensure that the direct and indirect costs for hosting services charged by UNOPS are properly billed and paid in accordance with the applicable procedures, hosting terms, and standard operating procedures.


Human Resource Management



  • Plan personnel required for the Defeat-NCD Partnership programmes/projects.

  • Oversee all human resource services/processes including recruitment, salary administration and compensation, performance review, training and development, ensuring compliance with human resource rules, regulations, procedures and standards of performance and ensuring that hiring managers actively seek to create diverse teams in terms of gender and geography.

  • Promote and support a learning culture by empowering individuals and teams to identify critical learning needs and plan/provide easy access to learning opportunities to maintain personnel competency and flexibility.

  • Foster a positive work environment, respectful of both men and women, and ensure that the highest standards of conduct are observed.

  • Exercise control of all staffing issues within the Defeat-NCD Partnership as required by the projects’ demands including recruitment, training, personnel performance review.


Administration and Information Technology



  • In close collaboration with the UNOPS Geneva Portfolio team, support maintenance of a secure and reliable ICT environment, including adequate plans for disaster recovery.

  • Manage the acquisition, maintenance, inventory, recording, verification and protection of project and administrative facilities/assets, including IT infrastructure, equipment and servers.

  • Identify opportunities for leveraging the use of IT to enhance business operations and efficiency and to facilitate knowledge management, and information sharing.

  • Manage the timely and efficient delivery of all administrative services, (e.g. premises, asset management, organizational and personnel security, travel and IT).


Knowledge management and innovation



  • Lead the development and introduction of innovation to ensure the Defeat-NCD Partnership is continually incorporating best practice approaches in its support services.

  • Manage the dissemination and sharing of best practices and lessons learned for corporate development planning and knowledge building.

  • At the request of the Deputy Chief Executive and in collaboration with the team, plan, implement and organise strategic capacity building of project personnel, clients and stakeholders.

  • Perform any other work-related duties and responsibilities that may be assigned by the Deputy Chief Executive.


Education

A Master’s Degree in business administration, public administration, f...



  • A Master’s Degree in business administration, public administration, financial management, economics, international relations, social studies or related field is required.

  • A Bachelor's degree with a combination of 12 additional years of relevant experience may be accepted in lieu of the master's degree.


Experience

With a master's degree a minimum 10 years of experience, or with a bachelor&...



  • With a master's degree a minimum 10 years of experience, or with a bachelor’s degree a minimum of 12 years of experience covering at least two of the following operations functions: Procurement, Finance, Logistics/ Asset Management, or Human Resources. Knowledge of the other functions is desirable.

  • Experience dealing with United Nations regulations, rules and policies in the areas of contracting, procurement and human resources is required.

  • A minimum of 3 years of leadership experience, including a proven track record managing personnel and operational systems is required.

  • Experience in United Nations system organisations preferably in a developing country is required.


Languages

Fluency in oral and written English is required. Working knowledge of an...



  • Fluency in oral and written English is required.

  • Working knowledge of another United Nations official language is preferred.


Functional Responsibilities

Strategic Perspective: Develops and implements sustainable business st...


Strategic Perspective:



  • Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organisation. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organisation.


Partnering: 



  • Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others


Solution focused:



  • Evaluates data and courses of action to reach logical, pragmatic decisions.  Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.


Results orientation:



  • Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal.  Actions lead to total task accomplishment through concern for quality in all areas.  Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximises our impact on our beneficiaries.


Integrity & Inclusion:



  • Treats all individuals with respect; responds sensitively to differences and encourages others to do the same.  Upholds organisational and ethical norms.  Maintains high standards of trustworthiness.  Role model for diversity and inclusion.


Agility:



  • Open to change and flexible in a fast-paced environment. Effectively adapts own approach to suit changing circumstances or requirements.  Reflects on experiences and modifies own behaviour.  Performance is consistent, even under pressure. Always pursues continuous improvements.


Effective communication:



  • Expresses ideas or facts in a clear, concise and open manner.  Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.


Leading Self and Others: 



  • Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others.  For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilising appropriate leadership styles.


Competencies

Develops and implements sustainable business strategies, thinks long term and ex...






Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.





Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.






Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.





Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).





Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.





Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.





Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.





Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type: Individual Contractor Agreement (ICA) Contract level:Interna...

Contract type: Individual Contractor Agreement (ICA)

Contract level:International Specialist Level 3 

Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.



For more details about the ICA contractual modality, please follow this link:

www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx 




Additional Considerations

Please note that the closing date is midnight Copenhagen time Applications ...



  • Please note that the closing date is midnight Copenhagen time

  • Applications received after the closing date will not be considered.

  • Only those candidates that are short-listed for interviews will be notified.

  • Qualified female candidates are strongly encouraged to apply.

  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types

  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  


It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

THIS POSITION IS BASED IN SWITZERLAND AND THE FEE IS SUBJECT TO TAXES LEVIED BY THE SWISS AUTHORITIES.





Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful imp...


UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.


UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.


Working with us


UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.


Diversity


With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.


Work life harmonization


UNOPS values its people and recognizes the importance of balancing professional and personal demands.



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DISCLAIMER

The screening of your application will be conducted based on the information in your profile. Before applying, we strongly suggest that you review your UNOPS Jobs profile to ensure completeness, especially the education and experience sections.

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