The purpose is to support growth of business with respective IT strategy and to enable digitalisation of business process and tools.
Identify key drivers for business to achieve its goals by initiating and supporting new demands in line with IT strategy.
Focused value-based approach to achieve business growth.
This role expects to collaborate among internal and external stakeholders with standard process like six sigma / lean to define, analyze, measure and control business expectations.
The position is expected to understand business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals in line with business and IT strategy.
The Manager – Process & Business evaluates, designs, executes, measures, monitors and controls business processes.
Managers work to ensure that business process outcomes are in harmony with an organization’s strategic goals.
They work collaboratively across all departments of the organization to help improve the management of a business process.
They also tend to focus on the entire process from beginning to end, introducing innovation into the process that can impact results, enhance profitability and assist the organization to meet its business objectives and goals.
The position enhances business process effectiveness through meaningful change process and is a continuous improvement.
This holistic approach to process innovation requires process managers who understand that changing one step in the process can impact other process activities.
The Manager – Process & Business Analysis supports the delivery of projects and change management process with effective communications.
